I no longer have email access
I put in the old account name & password then they send the security code to an email I no longer have. They just started doing this July 11 2025. I bought the game on July 11 2022. The email I used back then I no longer have. Steam support absolutely is of no use. I can say that because i have spent hours this weekend going circles with the same result which is no result. So I had to create a new account, put at least $5 in the wallet in order to have access to the forum here. Can some one help. To put it simply I no longer have access to my original account therefore I am not licensed to use my game because I can't verify the email which I no longer have from three years ago.
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Well, there is nothing we or Valve can do about you email account.

Does the email provider still exist? If yes, you need to go to their site and do an account recovery via their system.

If the answer is no, then make an email account with an existing provider and then work with support to have your email associated with your Steam account swapped to the new email.
Last edited by HikariLight; 13 Jul @ 6:44pm
check your spam email folder
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