Your account is compromised and a fraudster has access.


Secure your account. All steps...

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://steamhost.cn/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://steamhost.cn/twofactor/manage

Revoke the api key (this should be empty) https://steamhost.cn/steamcommunity_com/dev/apikey

Read the Steam Item Restoration Policy.


If you don't have access, here are instructions on how to restore it.
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1126288560



After you have fully secured your account, you can restore the games whenever.

1. Go here https://steamhost.cn/help_steampowered_com/en/

2. Scroll down and enter the name of the game in the search bar.

3. Click on the game.

4. Select "It's not in my library"

5. Select "Restore the previously removed package to my account."

Do steps 1-5 for each game that is missing.

Originally posted by Dislocated ♥♥♥♥♥:

I got locked out of my account while I was on vacation. I got back and I am still able to play games online fine but my whole friends list has been blocked and my profile says "Тhis аccount has been flаgged as suspicious due to a potential viоlation of the Terms of Sеrvice Аgrеement. As a result, account features will be restrictеd. Lock are permanent, non-negotiable, аnd cаn only be lifted by Еmployee." I have not been at my computer and I didn't access steam while I was away from home. I have already tried resetting my password and email as well as uninstalling and reinstalling steam on my PC. What do I do?

Keep in mind if a ban is placed on the account it will not be lifted, I say that only because it seems that quite a few who have bans on their account were on vacation.

I am not having issues with missing games it is my steam profile and friends list that are affected

Originally posted by Dislocated ♥♥♥♥♥:

I am not having issues with missing games it is my steam profile and friends list that are affected

Then simply skip that portion and do the rest.

i mean go to edit profile and take that the text out of the summary also "LIFTED BY EMPLOYEE"?? would be an employee good try though

If you need assistance with your account, please contact Steam Support.
I've locked the thread as appealing via those methods is your best route forward.