Scam. Block and report them.

No one from steam support will ever contact you outside the ticket system, this includes steam chat or any 3rd party service like discord.

https://steamhost.cn/help_steampowered_com/en/faqs/view/3195-9FFB-BA06-F25B

Thanks, I thought so and was 100% sure after he added a fake screenshot

Originally posted by Doom Guy:

Their accounts were created on June 21st 2025 (for the guy who reported me, allegedly) and June 22nd 2025 for the supposed valve employee. This is the valve employee's discord ID: mato_steamvalve_support. Is he legit? Please help

What would make you think that even one iota of any of this is legit? Seriously, bro. Why does any of this need to be spelled out?

Account security is 100% the user's responsibility. Random accounts simply do not get randomly "hacked." Simple as.

The most effective means of protecting your inventory is to not give away your account credentials by being greedy and gullible.

Not a single third party site can be trusted no matter how many random nobody YouTubers tell you otherwise. Not a single site, nor Steam Group, can be trusted no matter how many people use it (or claim to use it) and tell you it is safe, or they never had a problem.

Never vote for someone's team.

Never try to get that $50 gift.

Never listen to anyone on Discord saying they accidently reported you ...
...or that they are an admin ... or that they want to be friends and/or trade.

Trust no one.

Valve doesn't contact people on Discord or any other place outside of Steam.

They'll let you know directly if there's an issue and they won't from another Steam member either.

Scam. Common one too.

Originally posted by Doom Guy:

discord

Scam.

Be funny if you replied back that you reported them on purpose

But nah just block em and report them