Posted a review which was immediately flagged by the system, next step?
I was reviewing a game Above the clouds and for some reason it was flagged by the automatic system as being harmful and now i'm locked out of editing it or doing anything to correct the issue.

I'm not really sure what might have triggered the automated flagging system but anyone know what the next step might be to get the review possibly removed so I could post a new one that won't be flagged?
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Showing 1-14 of 14 comments
If there's nothing wrong with it, just wait for a moderator to clear the flag.
Originally posted by Ben Lubar:
If there's nothing wrong with it, just wait for a moderator to clear the flag.

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,
Originally posted by Orge Lambart:
Originally posted by Ben Lubar:
If there's nothing wrong with it, just wait for a moderator to clear the flag.

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,
What was the exact wording you got? Was it "review blocked for good" or was it "review blocked, a moderator will check it"? The exact wording matters more often than not.
Originally posted by Orge Lambart:
Originally posted by Ben Lubar:
If there's nothing wrong with it, just wait for a moderator to clear the flag.

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,

False positives aren't the end of the world. Although sometimes user opinions are biased too.
Originally posted by ReBoot:
Originally posted by Orge Lambart:

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,
What was the exact wording you got? Was it "review blocked for good" or was it "review blocked, a moderator will check it"? The exact wording matters more often than not.

This review has been automatically flagged for containing potentially harmful content and the review text has been hidden as a result

doesn't say anything about a mod checking the review, i'm also unable to edit it or delete it, which is where i'm having an issue, I can easily just delete it and write a different review with some of the material which I guess might be causing an issue removed, but I simply don't have the option.

When I choose to delete the review it reloads review page with the review not removed.

When I try to edit the review it gives me a process 15 error..
Originally posted by nullable:
Originally posted by Orge Lambart:

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,

False positives aren't the end of the world. Although sometimes user opinions are biased too.

I don't mind if it was a false positive or even if it needed to be removed, i'm just curious why I can't delete it or edit it so I can just write it over or edit it. Seems like it's stuck in this weird loop. Never had an issue with a review being hidden. I know about it being hidden when you first post them but this one was just immediately hidden with no options to do anything else.
Originally posted by Orge Lambart:
I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,

Maybe it has to do with what you said that caused the flag? even if you didn't cuss, the system is a bit sensitive.

If you were being "Mean" or in some way the system might not like, that is the issue.

Originally posted by Orge Lambart:
I can't delete it or edit it

So you can't hide/change/alter what you wrote in the first place.
Last edited by ꉔꏂ꒐꒒ꇙ; 11 hours ago
Originally posted by ꉔꏂ꒐꒒ꇙ:
Originally posted by Orge Lambart:
I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,

Maybe it has to do with what you said that caused the flag? even if you didn't cuss, the system is a bit sensitive.

If you were being "Mean" or in some way the system might not like, that is the issue.

i'm trying to find a way to contact steam support for some clarity but can't seem to find the right category to actually. Was hoping someone might have some insight here
Originally posted by Orge Lambart:

i'm trying to find a way to contact steam support for some clarity but can't seem to find the right category to actually. Was hoping someone might have some insight here

I think I found a solution to help you contact Steam Support for this

Help > Support > My Account > Data Related to Your Steam Account.

Then, at the very bottom of "Data Related to Your Steam Account " there is a "Contact support",
Alternatively: Support > Steam Community > I need help with something not listed here. > Contact Steam Support
The review is out of analysis.

:nkCool:
Originally posted by ꉔꏂ꒐꒒ꇙ:
Originally posted by Orge Lambart:

i'm trying to find a way to contact steam support for some clarity but can't seem to find the right category to actually. Was hoping someone might have some insight here

I think I found a solution to help you contact Steam Support for this

Help > Support > My Account > Data Related to Your Steam Account.

Then, at the very bottom of "Data Related to Your Steam Account " there is a "Contact support",

thanks alot, a few minutes ago I found the link, it was indeed where you posted, I was looking at the other support section which is why it was only letting me ask for help with billing and game issues.

another note seems as though the hidden text cleared up and now the review is posted, maybe I just needed to wait longer, thanks for the help much appreciated..
Last edited by Orge Lambart; 10 hours ago
Originally posted by Orge Lambart:
thanks alot, a few minutes ago I found the link, it was indeed where you posted,

another note seems as though the hidden text cleared up and now the review is posted, maybe I just needed to wait longer, thanks for the help much appreciated..

You are very welcome. I'm glad you found it :)

Yeah, someone did say (in the posts I was reading) to give it some time and I am glad they were right.

You're welcome again. :happyinstinct:
Originally posted by Orge Lambart:
Originally posted by Ben Lubar:
If there's nothing wrong with it, just wait for a moderator to clear the flag.

does it automatically get reviewed by a moderator, I was thinking after the automated system blocked it out, then that was it? I honestly don't think it had anything that would be considered bad enough to ban the review outright, no cursing or anything like that,

I don't know how the moderation flow works for reviews because that's Valve-only, but on the forums, if a post gets stuck in that gray italicized text, that coincides with an automated report being added to the queue, usually shortly followed by a global moderator coming by to clear it.
Last edited by Ben Lubar; 9 hours ago
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