L1lhsv 25 Jul @ 8:13am
I was just scammed
I was recently just scammed by someone named Augusta Butlin, i was really unsure about everything at the start, i was told by someone who friended me who was in tf2 on a server i was in, that i was on a watchlist with others who were going to be banned for scamming, i reached out to them and they were telling me a bunch of ♥♥♥♥, im brand new to this and i had no clue, they wanted to "scan" my items i was hesitant and trying to contact steam support but they told me they would terminate my account showing me photos of my account, so i was scared and sent the trade through, all my best items in tf2 are gone.... I was scared and afraid, and steam support still hasn't gotten back to me even with all the photos i sent, this was the first time it has ever happened to me and i was stupid, i just hope to god steam can help me, and just as i was enjoying tf2 that f#####g c##t piece of s##t took it all. I was already at a low point in life and just as i was happy it all had to crumble down, i might just end it but hopefully wont come to that but again i hope i get my stuff back and that b###h dies.
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Showing 1-10 of 10 comments
You wont get your items back.

:gilga:
L1lhsv 25 Jul @ 8:23am 
i hate my fking life
pckirk 25 Jul @ 8:28am 
Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or any off steam item sell sites, fake steam log-in websites, or by tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.

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Your account was phished / hijacked. Follow steps 1- 8 to secure your account:

1. Scan for malware https://www.malwarebytes.com/

2. Check that the email and phone number on the Steam account are still yours.

3. Deauthorize all other devices https://steamhost.cn/twofactor/manage

4. Change passwords from a trusted/clean device.

5. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage

6. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)

7. Make sure your steam recovery email account is secure and still accessible.

8. Do a PW reset to recover any steam points spent in last 14 days.

Steam will NOT return lost funds or Items.

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Because you were phished on your computer. They grabbed the session token from that 30 second 2fa code, along with your login info. that is the only way. with all 3 parts of the key, they could use that at any time to log in as you, since they had the 2fa session token code, steam thinks it is you.

The only way to get all 3 parts of the key is from your computer, you were phished.

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithAccount

To begin a account recovery (Lost / Stolen) Follow these steps:

https://steamhost.cn/steamcommunity_com/discussions/forum/7/601905007519865294/?tscn=1747857836

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1. Steam Agent -- no such thing exists. Valve will not contact you outside of a yellow/red notification bar in your Steam client. The only exception is when they are emailing multiple people about a very specific issue. Valve will never contact you through Discord, Twitter, Facebook, Steam Chat, etc.

2. Steam needs to verify that I am the owner of my account. -- When Steam support needs to do that, it will be in direct response to a question you have sent them or as asked for via a red notification in your Steam client, and they will tell you specifically what they need to prove ownership.

3. I asked for a legit proof so I received e-mail with some issue number. -- Steam support will not email you when asking for proof of ownership. This is done entirely via the ticket system.

4. I was told that I need to accept all my cs2 items trade to a temporary account. -- Valve will never ask you to do this. This is a classic trading bot scam. These items are lost forever. Steam support will not return them.

5. I was told my items would return by Thursday, 05.06 -- Again, classic scam. You were given a date so they had more time to get away with it.

6. Yesterday I wrote to Steam support and I see now, that my Question was closed with no answer. -- This is an indicator that the person who scammed has direct access to your account.
BJWyler 25 Jul @ 8:28am 
So at no point in this entire process did you say to yourself "this sounds like a bunch of malarky." Genuine question: are you new to the Internet?

Not a single third party site can be trusted no matter how many random nobody YouTubers tell you otherwise. Not a single site, nor Steam Group, can be trusted no matter how many people use it (or claim to use it) and tell you it is safe, or they never had a problem.

Never vote for someone's team.

Never try to get that $50 gift.

Never listen to anyone on Discord saying they accidently reported you ...
...or that they are an admin ... or that they want to be friends and/or trade.

Trust no one.
Sorry to hear this happened to you but seriously... why would an actual admin ever need your help to proof your innocence? That makes no sense, at all.

Anyway, make sure that there are no entries shown here => https://steamhost.cn/steamcommunity_com/dev/apikey

^ If that page lists any actual entries then you have much bigger problems.
L1lhsv 25 Jul @ 8:32am 
I know im an idiot but im not glued to the online space, ive never been scammed before and i was scared, i should have thought of it more but man i thought i was going to get banned
Originally posted by L1lhsv:
I know im an idiot but im not glued to the online space, ive never been scammed before and i was scared, i should have thought of it more but man i thought i was going to get banned
Take it as a learning experience.
pay close attention most of these scams are a result of trades There is a lesson there
Originally posted by L1lhsv:
I know im an idiot but im not glued to the online space, ive never been scammed before and i was scared, i should have thought of it more but man i thought i was going to get banned
You're not an idiot. In hindsight it's all oh so easy, keep in mind that most of us also speak with hindsight in mind. Having read about these issues or experiencing it.. it's a whole different experience.

Heck... at one time I was also >< almost caught. I had won a price (allegedly), could I please provide my credit card number so that they could "verify my identity"?

I was (hesitantly) filling out the numbers when I wondered.. wait a sec.. why not just ask for my bank account (credit cards aren't commenly used in my home country)? Only then it clicked and I cancelled the whole thing.
Overseer 25 Jul @ 10:10am 
You can do a deep dive on the subject of how scammers abuse the feeling of impending doom. Lots of science and case studies on it.

Make sure your account is secure and better ask the community or even AI by now if something is fishy in the future. We mostly just get the aftermath here on the forums, when things are lost and people are upset.
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