What game, and what was their exact response as to why they rejected the refund. Steam accepts all refunds with less then 2 hours playtime and owned less then 2 weeks so there is more to your story then you are saying

Your profile is also private so we can't verify anything you are saying such as playtime. For instance how much playtime does it REPORT you spent, as PREVIOUS playtime you might have accrued on the game counts, so if you had 1.9 hours already and played for another .4 you would be over the limit

No it was the first time buying the game i sent to support also they didn't response, i have no interests to lie.

Originally posted by Brian9824:

What game, and what was their exact response as to why they rejected the refund. Steam accepts all refunds with less then 2 hours playtime and owned less then 2 weeks so there is more to your story then you are saying

Your profile is also private so we can't verify anything you are saying such as playtime. For instance how much playtime does it REPORT you spent, as PREVIOUS playtime you might have accrued on the game counts, so if you had 1.9 hours already and played for another .4 you would be over the limit

Originally posted by notUltStudent:

No it was the first time buying the game i sent to support also they didn't response, i have no interests to lie.

So you didn't answer a single question. So again

1. What game?
2. How many hours does it show that you have played?
3. What was the reason you got for the refund being denied?

Originally posted by notUltStudent:

No it was the first time buying the game i sent to support also they didn't response,

Just for clarification, when you say they didn't respond, what do you mean? Was your refund request denied or just not answered? Is the refund request still open?

Yeah its opened they didn't answer neither on my refund nor on me , also the game shows 0.4 time playing. Steam always refund qucikly in 1-2 hours without any issues but now they dont even answer on the support request and the refund i know its a automatic thing so being opened for that long means nothing but my money will never back

Originally posted by notUltStudent:

Yeah its opened they didn't answer neither on my refund nor on me , also the game shows 0.4 time playing. Steam always refund qucikly in 1-2 hours without any issues but now they dont even answer on the support request and the refund i know its a automatic thing so being opened for that long means nothing but my money will never back

Just because it happened really fast for you in the past doesn't mean that is the normal time and it certainly doesn't mean you got scammed.

If they deny a refund they will tell you.

Its gna stay stuck at open they rnt gna refund or deny, and wt they gna do is after 14 days the steam big head support team gna come to me saying 14 days passed cant refund

Typical response times for an automatic refund is 50.07 minutes to 1.52 hours. Right now there are 233,780 refund requests in the system. Give it a day at least. If it's been over seven days without a reply and without the ticket being closed, then submit a manual request.

Over seven days, hhhhhh ofc wt about over 14 days, trash store

Originally posted by notUltStudent:

Over seven days, hhhhhh ofc wt about over 14 days, trash store

Sigh. The moment you send the refund request counts for the 14 days time limit, not the moment they answer you.
So if you send a refund request on day 5 of owning a game and they would only answer on day 17 then it still counts only the 5 days for the refund time limit and it would be approved.

Originally posted by notUltStudent:

Over seven days, hhhhhh ofc wt about over 14 days, trash store

if you dont like it then use a other store like GOG or epic if you think its better there ;)

Originally posted by notUltStudent:

Over seven days, hhhhhh ofc wt about over 14 days, trash store

Ok, so, at this point I am going to assume that this is just trolling. No one is that dim. So engaging any further in this is pointless.

You get what you paid for. Steam just like other US companies are subjugation under whims by random activist.

Where those random said activist like talking bad about Epic Games store like China bashing 24/7 through Steam communication. They still stand and stronger than ever.

Originally posted by El poco nuez del muerte:

Originally posted by notUltStudent:

Over seven days, hhhhhh ofc wt about over 14 days, trash store

Ok, so, at this point I am going to assume that this is just trolling. No one is that dim. So engaging any further in this is pointless.

Trolling wt
Wtf u talking about im a user and i expect everything to work as usual if they can't solve their issues itsnt my problem yes trash store why they dont have a quick response to support or live chat support ha? Is it my fault that they didn't do their job, why it takes so much time to get a help here while on epic games i get help in 1 min in live chat support, why I didn't move to epic games then, because i already have so much games here, if i can transfer my games i will never back to this trash can

Try getting a game refund from Amazon the scammers are the ones who don't check out game reviews and then whine about refunds