steamwebhelper error :: Help and Tips

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TheComplexByte 2 Jun, 2017 @ 1:19pm

steamwebhelper error

So Steam was working fine for me on wednesday. I wasn't near my computer for 2 days. Today I logged in, installed a steam update and now everything give me a black screen except the game library.

I read about it. The steamwebhelper doesn't start for me. This is the error when I try to start it manually: steamwebhelper.exe - Entry Point Not Found

The procedure entry point SDL_SetWindowHitTest could not be located in the dynamic link library SDL2.dll.

I tried reinstalling steam, it didn't work. I am using windows 7 sp1. I also tried the beta client. It also didn't work.

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Showing 1-7 of 7 comments

TheComplexByte 2 Jun, 2017 @ 1:38pm

I downloaded the file and replaced it. The original file is ~678k, the downloaded is ~1.2M, but when i start steam it replaces it with the old file.

TheComplexByte 2 Jun, 2017 @ 1:54pm

Nobody experienced it?

I found this, that's why I tried the beta client too, but it isn't working: https://steamhost.cn/steamcommunity_com/groups/SteamClientBeta/announcements/detail/1267046771170054531

Last edited by TheComplexByte; 2 Jun, 2017 @ 1:54pm

hja2 2 Jun, 2017 @ 1:55pm

I had this exact problem, but I managed to fix it by copying SDL2.dll from Steam main folder (eg. /Program Files (x86)/Steam/) to the same folder where steamwebhelper.exe is (/Steam/bin/cef/cef.win7/ for me).

Then I just double clicked steamwebhelper.exe and Steam browser started working.

This was the only thing that helped (I tried everything else) and I'm surprised no one else apart from us two seems to be experiencing this.

Last edited by hja2; 2 Jun, 2017 @ 1:56pm

TheComplexByte 2 Jun, 2017 @ 2:00pm

Originally posted by hja2:
I had this exact problem, but I managed to fix it by copying SDL2.dll from Steam main folder (eg. /Program Files (x86)/Steam/) to the same folder where steamwebhelper.exe is (/Steam/bin/cef/cef.win7/ for me).

Then I just double clicked steamwebhelper.exe and Steam browser started working.

Thanks man, that worked!

ＸＥＲＣ 7 Jun, 2017 @ 7:24am

Originally posted by hja2:
I had this exact problem, but I managed to fix it by copying SDL2.dll from Steam main folder (eg. /Program Files (x86)/Steam/) to the same folder where steamwebhelper.exe is (/Steam/bin/cef/cef.win7/ for me).

Then I just double clicked steamwebhelper.exe and Steam browser started working.

This was the only thing that helped (I tried everything else) and I'm surprised no one else apart from us two seems to be experiencing this.

Had this problem for a couple of weeks and this fixed it. Thanks.

5daysago 9 Jul @ 9:27pm

Im having this problem now and its with sdl3.dll, tried everything but nothing seems to work. for me its when i try to launch steam nothing happens, i can see in my task manager that steam and steamclienservice is running but no window is popping up no nothing, uninstalled reinstalled, tried this, tried a RAM error detection thing nothings working helkp me