Images disappearing from guides

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B-O-N 28 Oct, 2023 @ 6:09am

Images disappearing from guides

I have the problem that Steam randomly deletes images at random times from my guides.
Guide gets created/updated and everything works fine for some time, then some images suddenly disappear.
I only notice it by going into 'Edit guide contents' - 'Images'. It shows broken images with 0 kb.
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3063878552
A visitor of the guide couldn't know that there should be images and just sees empty space where images should be.
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3063879780
By trying to reupload the images I get an error.
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3063880608
The old broken image can't be replaced and has to be deleted and then reuploaded, means all images have to be reembedded into their positions.
It's super annoying and happens to all guides every few months.

Bugfix, when?

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Showing 1-8 of 8 comments

Pscht 28 Oct, 2023 @ 6:18am

I had this happen to my guides (not on this profile) last year. After a while it just worked again. And at least for one guide you are telling the user about middle click, so that's all you really can do.

PVA 4 Nov, 2023 @ 12:12am

Same here, half of pictures suddenly got broken. Mostly 24bit transparent PNGs.

Garbage 5 Nov, 2023 @ 2:47pm

Same issue. I reuploaded the broken 0kb image only for steam to *break* another in its place. Reuploaded the newly broken one and new one is broken. It's ridiculous.

MisterWalky 14 Jun, 2024 @ 2:26am

This is a recurring problem, and I keep a copy of my images in a personal folder.

I regularly review my guides... over 60 of them!

I put back the broken images, but this also means changing the link in the text.

Bioness 15 Oct, 2024 @ 7:51am

I'm experiencing the same issue. I have over 100 images, almost exclusively transparent .png files that I uploaded early in the guides history that are not displaying the images.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3221409140

This would be extremely tedious to reupload all of these.

Last edited by Bioness; 15 Oct, 2024 @ 7:52am

Muffalopadus 16 Oct, 2024 @ 9:11am

I came here to complain about the same problem. Happens in batches, a random assortment of images inside of my guides gets removed every couple of months.