Unable to hear voicelines
I’ve recently switched from a gaming laptop to a PC and since then I’ve been unable to hear voice lines in all of my games that I had installed before the switch. I’m really confused as to why this is happening since all other audio is fine and I can hear voice lines in games that aren’t from Steam e.g the Tomb Raider collection on the Epic Games store.

Ive tried uninstalling and reinstalling all the games with no avail. I’ve also had to switch headphones too but with no other headphones available to me currently, I’m unable to test if they’re the issue.

Has anyone else had this issue? If so, how did you fix it?
Originally posted by metamec:
No guarantee this will work because it could be many things, however:

Go into an affected game's settings and ensure the audio is set to stereo.

If a game thinks that you have 5.1 or 7.1 surround sound speakers and you actually have 2.0 or 2.1 speakers (or headphones), the game will play some voice lines through the centre channel. The centre channel does not exist on 2.0 and 2.1 however, so you won't hear them.

So, if setting Tomb Raider (for example) to stereo via the game's settings does the trick, then it might be worth ensuring the audio driver is up to date, and exploring the audio driver settings to ensure the output is configured correctly.

If your audio driver doesn't come with a UI, Windows allows fairly low level access via the control panel sound applet. Eg. Press start + r, type `mmsys.cpl` and press enter.
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If all other audio is working on the headphones, then it is not the hardware/headphones.

95% of the time it is a software issue not hardware.
The author of this thread has indicated that this post answers the original topic.
metamec 22 Mar, 2024 @ 2:35am 
No guarantee this will work because it could be many things, however:

Go into an affected game's settings and ensure the audio is set to stereo.

If a game thinks that you have 5.1 or 7.1 surround sound speakers and you actually have 2.0 or 2.1 speakers (or headphones), the game will play some voice lines through the centre channel. The centre channel does not exist on 2.0 and 2.1 however, so you won't hear them.

So, if setting Tomb Raider (for example) to stereo via the game's settings does the trick, then it might be worth ensuring the audio driver is up to date, and exploring the audio driver settings to ensure the output is configured correctly.

If your audio driver doesn't come with a UI, Windows allows fairly low level access via the control panel sound applet. Eg. Press start + r, type `mmsys.cpl` and press enter.
Last edited by metamec; 22 Mar, 2024 @ 2:36am
Enco 21 Dec, 2024 @ 10:16am 
i have this problem too and cant fix it i already have setit to default and not to 5.1.... the voice acting dont work ... in fact in some games when the voice comes in its not even mudet but also interfearse with the bacgdound music making it sound like that that you are 90% deaf. its a pain in the ass.. i have a PC for 2000€ and its wors then a HP 300€ pc.
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Date Posted: 22 Mar, 2024 @ 2:04am
Posts: 3