Images in guides not enlarging

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Tempest 12 Jun @ 1:08am

Guys, yesterday, all of the images in my guides were able to be enlarged when I clicked on them, regardless of whether the images were screenshots taken via Steam or were images uploaded from my local hard drive. Today, screenshots taken via Steam still enlarge, but when I click on an image uploaded from my local hard drive, I receive an error message.
This seems to be affecting all of my guides. Unfortunately, Steam Support does not have a resolution yet. Is anyone else noticing this problem?

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Showing 1-4 of 4 comments

flingo 12 Jun @ 8:46am

Seems like Steam broke something on their end with local image uploads in guides. Clicking them gives that error now, but Steam screenshots still work fine. Nothing you can do for nowjust gotta wait for Valve to fix it.

Tempest 12 Jun @ 10:09am

On the Steam mobile app, the images uploaded from my local hard drive enlarge. On the desktop, the problems persists, unfortunately. Steam support was prompt and courteous but offered no guidance and no timeline regarding resolution, refused further information from me, then closed the ticket. When I use guides created by other users, I also cannot enlarge images uploaded from their local hard drive.

d3str0y3r 12 Jun @ 10:24am

Originally posted by Tempest:
On the Steam mobile app, the images uploaded from my local hard drive enlarge. On the desktop, the problems persists, unfortunately. Steam support was prompt and courteous but offered no guidance and no timeline regarding resolution, refused further information from me, then closed the ticket. When I use guides created by other users, I also cannot enlarge images uploaded from their local hard drive.

Support is pretty much only for account and billing related issues. Anything that falls outside of that they cannot help with.

They do not have info on when or if a bug will be fixed and they do not handle bug reports.

Bug reports are handled here:
https://steamhost.cn/steamcommunity_com/groups/SteamClientBeta/discussions/0/