are you trying to use wallet funds?

Originally posted by god did:

How can I give gifts to my friends? Whenever I click to buy, the system will run an error and I can't buy. I'm sure it's not a regional problem. I really need help. Thank you.

Without knowing what error you're getting, we can only make assumptions.

Originally posted by Ettanin:

are you trying to use wallet funds?

Yea

Originally posted by god did:

Originally posted by Ettanin:

are you trying to use wallet funds?

Yea

The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.

If they refuse to lift the restriction, you have to use an external payment method (i.e. credit card, paypal, ...) to gift to a friend, but can still use your wallet balance for your own purposes.

Originally posted by Ettanin:

Originally posted by god did:

Yea

The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.

If they refuse to lift the restriction, you have to use an external payment method (i.e. credit card, paypal, ...) to gift to a friend, but can still use your wallet balance for your own purposes.

Got it. Thank you very much. I will try to contact customer service.