Bought the game - 0 cards dropped, 0 cards to receive???

Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger

KomdivCCCP 12. juli kl. 22:56

I purchased a game yesterday called "Lizards must die 2" which have trading cards available. After playing it for an hour i clicked on the game's profile to check the cards and it tells me - "0 trading cards received, 0 trading card drops remaining".
I searched on this topic and found that it can be some kind of Steam's bug, people suggested to add free game to the library but it didn't solve the problem for me.
Out of curiosity i bought another game today which is on sale now - "House of Lizards" which have cards as well, i didn't even install it, just checked the cards and i see exactly same thing - "0 trading cards received, 0 trading card drops remaining".

So somehow Steam decided to don't give me trading cards anymore for the games i purchase now? Anyone experience the same? How to fix it?

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Lilim 13. juli kl. 1:28

Did you mark these games as private when you bought them?

Sidst redigeret af Lilim; For 23 timer siden

KomdivCCCP 13. juli kl. 3:49

No, i bought it as usual and mouse icon appears on my messages on Lizards must die 2 forums.

cSg|mc-Hotsauce 13. juli kl. 8:18

Oprindeligt skrevet af KomdivCCCP:
No, i bought it as usual and mouse icon appears on my messages on Lizards must die 2 forums.

Mouse icon doesn't go away when you private a game.

KomdivCCCP 13. juli kl. 9:30

Well i never did it before, so i have no idea, but if i right click on the game it have this option to make it private, so i guess its not?

󠀡Syd 🍺 13. juli kl. 11:56

I have 2 games that did have drops here and 7 on my second account and all of them now say no drops remain and I have not ran or idled any of them yet.

Joanne Fairchild 13. juli kl. 16:29

I am having the same problem. I bought three games in the same purchase. These are not free games and I did not set any of these three games "private".

None of these 3 games dropped any cards and when I checked the trading card page for these three games, it says "No card drops remaining".

I have 7000+ games on my account, and crafted many trading cards into badges so I know I'm definitely eligible for card drops for these three games that are in the same purchase. Something is wrong for sure.

󠀡Syd 🍺 13. juli kl. 16:34

Same boat as me, tried idling the games that should drop cards and they do not drop. I've never marked a game private and never will, that isn't the issue. Second account says 5566 games eligible for booster packs, this one says 9671 games eligible for booster packs, which is basically the amount of games I have gotten all card drops from on each. I'm going to message support if the cards still do not appear after putting a lot of hours on them.

Capn J 13. juli kl. 17:12

+1
- all games activated yesterday ❌ no remaining cards
- all games activated 2 days ago ✅ have remaining cards

Sidst redigeret af Capn J; 13. juli kl. 17:27

baconborn 13. juli kl. 21:03

Same issue here. It's been 2 days now that I can't get any game to drop cards. I've bought 7 games with card drops within the last 2 days and all say "no card drops remaining". I'm not a total noob, I know for sure these games have card drops. Frustrating but it must be something on Steams end since nothing I do on my end seems to help at all.

Sidst redigeret af baconborn; 13. juli kl. 21:19

mozila80 🍉 For 17 timer siden

same problem

#10

󠀡Syd 🍺 For 10 timer siden

I just added 15 to my second account that I confirmed should have drops at steamcardexchange, all say 0 drops remaining... I guess it's time to send another message to support. Here is the URL for anyone interested that cannot find it: https://steamhost.cn/help_steampowered_com/en/wizard/HelpAccountDataQuestion

Sidst redigeret af 󠀡Syd 🍺; For 10 timer siden

#11

Eclipse 🍺 For 9 timer siden

This has happened to both of my accounts before, but when it did, buying another game with cards fixed it, it's not fixing it this time.

#12

ْSmoke™ For 9 timer siden

yeah same thing i activated 2 games today and it says no cards remain, i didn't even download the games.

#13

Capn J For 5 timer siden

yup over two days and still same problem all with newly activated games

#14

KomdivCCCP For 47 minutter siden

Oprindeligt skrevet af 󠀡Syd 🍺:
I just added 15 to my second account that I confirmed should have drops at steamcardexchange, all say 0 drops remaining... I guess it's time to send another message to support. Here is the URL for anyone interested that cannot find it: https://steamhost.cn/help_steampowered_com/en/wizard/HelpAccountDataQuestion

Good luck, i just got AI replies and then they closed the ticket.

"Hello,

We understand that the situation might be confusing and frustration for you.

Unfortunately, we have already provided you with all the available information in previous reply.

Because of that I'm closing this help request.

If you have an unrelated issue please open a new help request and we will be happy to help.

Steam Support
Ajay"

#15

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