Steam just refunded games without me asking!!!! what is going on????????????

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idotarablusmusic 15 Jul @ 7:51am

I bought two games on sale, and suddenly I saw they were refunded and I need to buy them again in full price!!! what is this scam? an someone help with this shame? I NEVER ASKED FOR REFUND! NEVER!

the games are Guardiand og the galaxy and Mafia denetive edition
I cant understand what happend here!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I bought the games on July 3, and refunded (without asking for a refund!! I WANT TO PLAY!) on july 12. what happend??????????????

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Showing 1-15 of 15 comments

rawWwRrr 15 Jul @ 7:52am

Ask Support?

idotarablusmusic 15 Jul @ 7:55am

No one answers! I feel like I got Scammed. SHAME ON STEAM

Callahan420 15 Jul @ 8:11am

Are your support tickets being closed without a reply?

idotarablusmusic 15 Jul @ 8:14am

No one answered and I don’t know what is my status I am basically shocked from this scam. Can’t believe about steam. So disappointed.

Callahan420 15 Jul @ 8:16am

Are your support tickets being closed without a reply? Yes or no?

https://steamhost.cn/help_steampowered_com/en/wizard/HelpRequests

idotarablusmusic 15 Jul @ 8:27am

I don’t really know what you are meaning. But I do opened a steam support issue but no one answered
I dont know if it’s closed

Callahan420 15 Jul @ 8:31am

It will tell you in the link I posted

idotarablusmusic 15 Jul @ 9:40am

shame on steam. such a big company...scam like that....no one replies for 2 hours.....shame

cSg|mc-Hotsauce 15 Jul @ 9:52am

Originally posted by idotarablusmusic:
shame on steam. such a big company...scam like that....no one replies for 2 hours.....shame

The sale ended less than a weeks ago. Support tickets are still backlogged from the event.

Vamp 15 Jul @ 10:14am

Originally posted by idotarablusmusic:
shame on steam. such a big company

If your account is hijacked by a nefarious person then that person is most likely just closing all the tickets you make.
but you don't understand this, you got yourself into a big mess and now you're blaming steam for it.

#10

idotarablusmusic 15 Jul @ 10:17am

Originally posted by Vamp:
Originally posted by idotarablusmusic:
shame on steam. such a big company
If your account is hijacked by a nefarious person then that person is most likely just closing all the tickets you make.
but you don't understand this, you got yourself into a big mess and now you're blaming steam for it.

No one hacked my account it’s 100% sure stop talking like you know something. No one asked for a refund either. I use my account everyday to play and if someone was messing with me I would know. Please, keep your ideas for yourself.

#11

MancSoulja 15 Jul @ 10:32am

Just ignore him and he'll find a different forum to troll.

#12

Mr. Smiles 15 Jul @ 10:35am

Getting mad at the people trying to troubleshoot your issue so they know how to help you is certainly one way of responding... Not a good way, mind, but it is a way...

But I'll bite, if your ticket is still open, you wait.

If it was closed with no reply, you secure your account and then resubmit a ticket.

Those are the solutions.

#13

Spill 15 Jul @ 11:09am

how is it a scam if they refunded you? just buy again?

#14

Supafly 15 Jul @ 11:17am

Originally posted by idotarablusmusic:
Originally posted by Vamp:
If your account is hijacked by a nefarious person then that person is most likely just closing all the tickets you make.
but you don't understand this, you got yourself into a big mess and now you're blaming steam for it.

No one hacked my account it’s 100% sure stop talking like you know something. No one asked for a refund either. I use my account everyday to play and if someone was messing with me I would know. Please, keep your ideas for yourself.

Then stop talking to us users since we apparently know nothing. Talk to SUPPORT

If account is hijacked they refund everything they can and have it go to Steam wallet, then they buy stuff on the market to transfer funds to another account. IF OP has the money then the hijacker has checked their account yet. Thus if OP doesn't check to see the status of any ticket to find that out they won't know for sure. In which case if it is hijacked whenever the hijacker gets round to checking they spend it. After all refunds can take varying amounts of time before they get approved or denied

Last edited by Supafly; 15 Jul @ 11:17am

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All Discussions > Steam Forums > Help and Tips > Topic Details

Date Posted: 15 Jul @ 7:51am

Posts: 15

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