All Discussions > Steam Forums > Help and Tips > Topic Details
Ryndynhox ALLKEYSHOP 6 Dec, 2024 @ 7:32pm
We will not be granting a refund at this time.
So in recent steam sale i first bought stalker call of pripyat and atomic heart for friend. Friend play stalker but dont like it because bad graphic. So i bought state of decay 2 for him and refund stalker but steam refuse.

Message:
We will not be granting a refund at this time.
Steam offers refunds to reduce customers' risk in purchasing titles on Steam. If it appears to us that you are abusing our refund policy or violating our terms of service, we may decline requests for refunds.

So i go and check how many refund i did in this year, from december 2024 to december 2023 and i have 3 refund, 5 if i count 2 refund attemps from stalker( 1 from before friend let me refund, 1 after friend let me refund).

So should i refund stalker again because i still want my money back but i dont know if i can get ban from this or something idk ? Have anyone have this message before?
< >
Showing 1-8 of 8 comments
DarkCrystalMethod 6 Dec, 2024 @ 7:41pm 
https://steamhost.cn/steam_refunds?snr=100601___
first line first paragraph
You can request a refund for nearly any purchase on Steam—for any reason.
They wrote the policy they should honor it.
#1
Mr. Smiles 6 Dec, 2024 @ 7:44pm 
Usually they warn you once or wice before touting the whole "refund abuse" bit.

No point trying to ask for another refund after they've said no, but unless you want to get your refund ability permanently revoked, I would cool it on refunds for a while...
Last edited by Mr. Smiles; 6 Dec, 2024 @ 7:45pm
#2
El poco nuez del muerte 6 Dec, 2024 @ 7:47pm 
Originally posted by DarkCrystalMethod:
They wrote the policy they should honor it.

You forgot about this part:

"If it appears to us that you are abusing refunds, we may stop offering them to you."

Clearly they think abuse is going on.


Originally posted by Ryndynhox ALLKEYSHOP:
So i go and check how many refund i did in this year, from december 2024 to december 2023 and i have 3 refund, 5 if i count 2 refund attemps from stalker( 1 from before friend let me refund, 1 after friend let me refund).

It is very likely not so much the number itself but rather some sort of ratio of bought and kept to bought and refunded. What that ratio is exactly is unknown.
#3
Mr. Smiles 6 Dec, 2024 @ 7:48pm 
Originally posted by DarkCrystalMethod:
https://steamhost.cn/steam_refunds?snr=100601___
first line first paragraph
You can request a refund for nearly any purchase on Steam—for any reason.
They wrote the policy they should honor it.
Also, they did honor it, the refund was successfully requested. The fact that it was then denied after the request was received has nothing to do with the ability to request a refund.
Last edited by Mr. Smiles; 6 Dec, 2024 @ 7:48pm
#4
76561199709046580 28 Jun @ 10:41am 
Did you get your refund in the end? I got the same message just now
#5
Ryndynhox ALLKEYSHOP 28 Jun @ 8:13pm 
Originally posted by WH11:
Did you get your refund in the end? I got the same message just now
I did not request for a refund later just in case i get refund ban or something, so no refund.
#6
76561199709046580 29 Jun @ 9:41am 
Originally posted by Ryndynhox ALLKEYSHOP:
Originally posted by WH11:
Did you get your refund in the end? I got the same message just now
I did not request for a refund later just in case i get refund ban or something, so no refund.
good news , i got my refund
#7
salad bin zakar al shkrothum 2 Jul @ 3:48am 
Originally posted by WH11:
Originally posted by Ryndynhox ALLKEYSHOP:
I did not request for a refund later just in case i get refund ban or something, so no refund.
good news , i got my refund


How'd you get your refund? Are you request another ticket after the first one was declined?
#8
< >
Showing 1-8 of 8 comments
Per page: 1530 50

All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 6 Dec, 2024 @ 7:32pm
Posts: 8
Start a New Discussion

Discussions Rules and Guidelines