Problems with refunds (plural)
I've refunded 3 games, two on the 6th and 1 on the 8th, I received the funds for the one on the 8th within 24hrs, but the other two haven't been refunded and its going on the 5th day should I be patient or contact my bank as the pending transaction is no longer there
< >
Showing 1-4 of 4 comments
Originally posted by Cragmanovic:
Problems with refunds (plural)

I've refunded 3 games, two on the 6th and 1 on the 8th, I received the funds for the one on the 8th within 24hrs, but the other two haven't been refunded and its going on the 5th day should I be patient or contact my bank as the pending transaction is no longer there

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.

https://steamhost.cn/help_steampowered_com/en/faqs/view/5FDE-BA65-ACCE-A411

:nkCool:
Originally posted by cSg|mc-Hotsauce:
Originally posted by Cragmanovic:
Problems with refunds (plural)

I've refunded 3 games, two on the 6th and 1 on the 8th, I received the funds for the one on the 8th within 24hrs, but the other two haven't been refunded and its going on the 5th day should I be patient or contact my bank as the pending transaction is no longer there

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.

https://steamhost.cn/help_steampowered_com/en/faqs/view/5FDE-BA65-ACCE-A411

:nkCool:

yes ive read that before posting, I just cant make sense of it and cant seem to figure out which one i fall under sorry
Originally posted by cSg|mc-Hotsauce:
Originally posted by Cragmanovic:
Problems with refunds (plural)

I've refunded 3 games, two on the 6th and 1 on the 8th, I received the funds for the one on the 8th within 24hrs, but the other two haven't been refunded and its going on the 5th day should I be patient or contact my bank as the pending transaction is no longer there

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.

https://steamhost.cn/help_steampowered_com/en/faqs/view/5FDE-BA65-ACCE-A411

:nkCool:

Nevermind apologies ive just figure it out
We’ve issued the refund to the payment provider. You should see a credit or see the original charge removed from your statement within 14 days.

^^____ above should be in the email you linked with steam sent to you
< >
Showing 1-4 of 4 comments
Per page: 1530 50