How do I get Steam help staff to actually help?
I got a ban for violating global rules and when I asked for clarification they closed the ticket telling me that already gave all the information on why the ban took place, they just sent a form letter. I don't have a problem with being banned (besides 'censorship bad') I'll be back on the forum in a few hours, but if I don't know what exact rule I broke I will probably do it again, because I don't know which one it was. So how do I get Steam to explain what rule I broke?
Last edited by SMChillin; 11 Jul @ 1:05am
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Showing 1-8 of 8 comments
It tells you exactly why you were banned in the notification you received
It says argumentative, combative, or derail the conversation. I don't think I was doing any of those things, and when I asked for clarification on which exactly I was doing and how they came to that conclusion they closed the ticket. That isn't enough information for me to make a change to my behavior, except maybe just stop using the forum altogether. So how do I get help with self-improvement if I can't get a reasoned explanation?

Edit: Am I the only person who thinks it's absurd that all three of those constitute one rule?
Last edited by SMChillin; 11 Jul @ 1:31am
For further information, review the policies you agreed to. All the information you need is in the policies and the notification you received.
Originally posted by Hey Im Recon:
For further information, review the policies you agreed to. All the information you need is in the policies and the notification you received.

That can't be true, I was reported and banned based on something I wasn't aware I was doing. I don't understand why what I said was wrong, that is the point I am trying to get to. I wasn't being argumentative or combative, and the conversation's original post was "why are people still playing this ****" I don't see how that conversation could be derailed. I'm honestly worried about posting anything at all if people can report me for their misinterpretation of my intentions, and help staff won't explain why it's wrong.
Lithurge 11 Jul @ 2:53am 
You aren't going to get an answer from support beyond the one already given. If you're talking about your Schedule 1 ban then yes I can see why you were banned because you are argumentative in the bug thread. Starting with telling somebody to wait silently, it was all downhill from there.

Also this thread will be locked as there's a specific rule against discussing moderation decisions.
Originally posted by Lithurge:
You aren't going to get an answer from support beyond the one already given. If you're talking about your Schedule 1 ban then yes I can see why you were banned because you are argumentative in the bug thread. Starting with telling somebody to wait silently, it was all downhill from there.

Also this thread will be locked as there's a specific rule against discussing moderation decisions.

I guess that's fine. It's not like I was really expecting anything anyway, just thought I'd try to get some clarification. That's not the post I was banned for, so if you're saying that asking a person who has been complaining about a game they don't own and aren't planning to buy (by their own admission) to please wait quietly is a problem I'll probably get another ban since it's still up. Thanks for not understanding.

Edit: It's also not where it started just where you stopped reading.
Last edited by SMChillin; 11 Jul @ 3:02am
Lithurge 11 Jul @ 3:50am 
And there we go again, playing the victim and blaming others as 'not reading and not understanding'. You admit in that discussion you have no interest in interacting with people in a decent manner (oh look I didn't stop there as you said) and clearly have no desire to learn.
Last edited by Lithurge; 11 Jul @ 3:50am
Originally posted by Lithurge:
And there we go again, playing the victim and blaming others as 'not reading and not understanding'. You admit in that discussion you have no interest in interacting with people in a decent manner (oh look I didn't stop there as you said) and clearly have no desire to learn.

I don't believe I'm a victim, I have other reasons for thinking you don't understand. I won't argue with you though, because that is against the rules.
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