Steam broadcast does not work in steam (stuck on loading), works fine in web browser

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Fluidz 2024年12月21日 10時52分

Steam broadcast does not work in steam (stuck on loading), works fine in web browser

Hi,

When I load any steam broadcast, be it a friends broadcast, or via a game in my library (game, discussions, broadcast), the stream says loading. It gets stuck on loading indefinitely.

If I right click, copy page url, paste it into Microsoft Edge, the video plays almost instantly.

Thinking a reinstall would help, I reinstalled Steam earlier today. I cut steamapps folder to another location, uninstalled steam via add/remove programs, reinstalled steam, placed steamapps folder back. Tried to load a broadcast, same problem!

Any ideas?

Thankyou for your help.

Edit - I'm using Windows 10, default firewall.

最近の変更はFluidzが行いました; 2024年12月21日 10時57分

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1-5 / 5 のコメントを表示

Dami 2024年12月22日 5時02分

Could be an issue with something in the steamapps folder? Try uninstalling and removing the entire steam folder then installing/redownloading everything. As for me, I clean installed Windows 11 24H2 and broadcasting has never worked. Thinking of going back to the previous Windows 11 version via a clean install and trying again.

Fluidz 2024年12月22日 10時51分

Dami の投稿を引用：
Could be an issue with something in the steamapps folder? Try uninstalling and removing the entire steam folder then installing/redownloading everything. As for me, I clean installed Windows 11 24H2 and broadcasting has never worked. Thinking of going back to the previous Windows 11 version via a clean install and trying again.

I tried that, hasn't helped. Thanks for the suggestion.

Fluidz 2024年12月22日 18時06分

Dami の投稿を引用：
Could be an issue with something in the steamapps folder? Try uninstalling and removing the entire steam folder then installing/redownloading everything. As for me, I clean installed Windows 11 24H2 and broadcasting has never worked. Thinking of going back to the previous Windows 11 version via a clean install and trying again.

I found a solution.

In c:\Program Files (x86)\Steam\logs, there is a file called cef_log.txt

Inside that .txt file I saw this line :

1222/185141.633:INFO:component_installer.cc(307)] Failed to read manifest for Widevine Content Decryption Module (C:\Users\djflu\AppData\Local\Steam\htmlcache\WidevineCdm\4.10.2830.0).: Access is denied. (0x5)

I closed Steam. Deleted folder : C:\Users\djflu\AppData\Local\Steam\htmlcache\WidevineCdm

Relaunched Steam. Opened a random broadcast (Destiny 2 broadcast), it loaded straight away. I tested a few more, worked fine.

Hopefully this works for you too.

=)

TLDR : Solution : Close Steam, delete this folder : C:\Users\YOUR NAME\AppData\Local\Steam\htmlcache\WidevineCdm , relaunch Steam.

[I'm using Windows 10]