Error while trying to display Game Overview in the in-game steam overlay
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Error Reference: Shared SteamUI_9760156_040732664b52b5ba
Cannot read properties of undefined (reading 'votes_up')


I get this error for the game overview tab in the steam overlay but only in Dead by Daylight, in any other game it works just fine. I tried disabling the in-game overlay, verifying game files integrity, reinstalling the game but I still get the error.
Could anyone help?
Thanks :)
Originally posted by angry ORANGE56:
Had this happening with a friends account. It is related with the guides associated with the game. Check if you have a favourited guide that has been removed from the workshop. If so, remove it from your favourites.

Should work like a charm afterwards, I hope this helps.
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Sup! Bro, I have same error in DBD game. Google brought me here for answers. But I don't know how to fix this problem.
Last edited by solo q hell; 25 Jun @ 9:45am
Google AI recommended:
The error "Cannot read properties of undefined (reading 'votes_up')" when using the Steam overlay, specifically in the game overview tab, is likely caused by a conflict with the game's code or a specific setting within the Steam overlay. This error is often seen in games like Dead by Daylight and may be related to how the game interacts with Steam's overlay features.
Here's a breakdown of the issue and potential solutions:
Understanding the Error:
The error message suggests that the Steam overlay is trying to access a property called "votes_up" within a game object, but it's not finding it. This usually indicates a problem with how the game interacts with the Steam API or a specific setting in the overlay that's causing a conflict.
Troubleshooting Steps:
1. Check Steam Overlay Settings:
Ensure the Steam overlay is enabled in Steam settings (Settings > In-Game > Enable the Steam overlay while in-game).
Verify the shortcut key for the overlay (usually Shift + Tab).
If you're using a custom overlay setting, try resetting it to default.
Consider disabling or enabling "Scale Steam Overlay text and icons to match monitor settings" in the overlay settings.
2. Game-Specific Settings:
Right-click on the game in your Steam library, go to Properties > General.
Ensure the "Enable the Steam overlay while in-game" option is checked.
If the issue persists, try disabling and re-enabling the overlay for that specific game.
3. Restart Steam and Game:
Close Steam and the game completely.
Restart both and try again.
4. Verify Game Files:
In Steam, right-click the game, select Properties > Local Files > Verify integrity of game files.
This will check for missing or corrupted files and redownload them.
5. Clear Steam Download Cache:
Go to Steam > Settings > Downloads and click "Clear Download Cache".
This can help resolve issues with corrupted cache files that might be interfering with the overlay.
6. Check for Interfering Software:
Some third-party software (like overlays from other programs) can conflict with Steam's overlay.
Try temporarily disabling other overlays to see if that resolves the issue.
7. Consider Beta/Non-Beta Steam Client:
If you're using the Steam beta, try switching to the stable version or vice versa.
8. Update Graphics Drivers:
Outdated or incorrect graphics drivers can sometimes cause issues with overlays.
9. Reinstall the Game (Last Resort):
If none of the above steps work, try completely uninstalling and reinstalling the game.
10. Check for Specific Fixes for your Game:
Search online forums or communities for the specific game you're playing (e.g., "Dead by Daylight Steam overlay error") to see if others have encountered the same issue and found solutions.
I already tried all of these and it still doesn't work. I also launched dbd on the same pc with a different steam account and the overlay seems to work fine so I guess there's something wrong with my account
re 27 Jun @ 8:19am 
i have the same error, persistent, reinstalled steam even, doesn't go away, its only on this account of mine, on my other accounts, works perfectly fine, for me its only on tf2, i contacted steam support with a detailed report of it, hopefully they do something instead of a botted reply like they did previously when i reported it to them
I suspect that the cache is simply overflowing in some folder on the PC itself in the installed Steam files. And if I find and delete this folder, I suspect that everything will become normal as before. But I don't know what this cache folder is or where to find it. In fact, Steam itself has a function to clear the cache, a button in the settings, but I don't remember exactly where it is.
You can reset the Steam cache automatically or manually. Before manual cleaning, it is recommended to make a backup copy of the data to avoid errors.
Automatic cache clearing
To clear the Steam cache automatically, you need to:
Open the Steam client and log in to your account.
Go to the Settings menu.
Select the "Downloads" tab.
Click the "Clear Download Cache" button.
Confirm the action in the window that appears.


After clearing the cache, you will need to restart the client and log in to your account again.

Manual cache clearing
To manually clear the cache in Steam, you need to:
End the Steam process. To do this, open the Task Manager, find the Steam.exe process, and end it.
Find the folder where Steam is installed. By default, the path is:
Windows 10 or 11: C:\Program Files (x86)\Steam;
Windows 8 or 7: C:\Users\[username]\AppData\Local\Steam.
Delete the contents of the steamapps and download folders
re 1 Jul @ 4:33am 
i tried everything, doesn't work, its only for my main account, on my other accounts it works, even repaired steam and completely reinstalled it.
Same error here
New laptop
Fresh win install
Fresh steam install
Just tried dbd so can’t tell if it’s the same on my others game
Last edited by TheMinminStrife; 23 Jul @ 4:43pm
I dont know, what happening! I doing nothing, but it works now. I can check other steam profiles like before after match. Overlay is working for me now.
Originally posted by solo q hell:
I dont know, what happening! I doing nothing, but it works now. I can check other steam profiles like before after match. Overlay is working for me now.

You did nothing ?
Then I will just wait
[/quote] You did nothing ?
Then I will just wait [/quote]
Yes, sir! Absolutely nothing. Just wait for fix. And after latest patch it is started to being normal, I can watch profiles of random people, who playing before match with me. History of profiles working too. (Sorry for bad English)
Originally posted by solo q hell:
You did nothing ?
Then I will just wait [/quote]
Yes, sir! Absolutely nothing. Just wait for fix. And after latest patch it is started to being normal, I can watch profiles of random people, who playing before match with me. History of profiles working too. (Sorry for bad English) [/quote]

Well, last night it wasn’t working for me, will try it again tonight and if its still doesn’t works I will wait for a fix
Thanks for answering
The author of this thread has indicated that this post answers the original topic.
Had this happening with a friends account. It is related with the guides associated with the game. Check if you have a favourited guide that has been removed from the workshop. If so, remove it from your favourites.

Should work like a charm afterwards, I hope this helps.
Originally posted by angry ORANGE56:
Had this happening with a friends account. It is related with the guides associated with the game. Check if you have a favourited guide that has been removed from the workshop. If so, remove it from your favourites.

Should work like a charm afterwards, I hope this helps.

Thank you!!! This actually worked
Originally posted by angry ORANGE56:
Had this happening with a friends account. It is related with the guides associated with the game. Check if you have a favourited guide that has been removed from the workshop. If so, remove it from your favourites.

Should work like a charm afterwards, I hope this helps.

omg, love you dude, its fixed !!!!
thank you !!!
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