Help, main account got hijacked

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duamephisto 24 Jun @ 11:51pm

Hi all,

My main steam account got hijacked last night after clicking on a wrong URL.
I tried to make a ticket but only got some automatic reply back.

Is there any way i can supply valve with all my data and proof that the account belongs to me so i can get it back?

It’s massive old and got so much games/hours on it.

Very much thanks in advance.

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Showing 1-3 of 3 comments

Supafly 24 Jun @ 11:52pm

DO NOT be logged in on any account
Follow the guide. If you can't enter details cause they've been changed, you don't remember or have access to them use the I don't have/known this data option or just enter random dskjfhksjdfh to continue

Guide to recovery
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1126288560

duamephisto 25 Jun @ 12:19am

Thanks for your reply, it kinda fitted.
The only thing that that didn't match was that my account already had been blocked by the hacker group so i couldnt do that.
At some point i at least was able to fill in a contact form at the forgot my password tab.
I hope that by doing this the proper agent will see the report.

Otherwise i would not know how to come in contact with my rescuers.