I bought 10$ with my credit card and i was charged but the funds did not appear

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kostmp40 28 Jun @ 2:35am

so i used my credit card to buy 10$ and i was charged but the funds did not appear in my steam wallet steam support is ghosting me and i don't know what to do pls help

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Showing 1-4 of 4 comments

Aluvard 28 Jun @ 2:41am

Check transaction status:
https://steamhost.cn/help_steampowered_com/wizard/HelpWithPurchase

If it's failed, then Valve didn't get your money and they're now on hold by bank.

Kargor 28 Jun @ 4:58am

Also, using random terminology is never a good idea.

What do you mean by "Steam is ghosting you"? If they just close your tickets without reply, then it's not them -- your account has been hijacked, and the hijacker is closing your tickets so you can't contact support.

Last edited by Kargor; 28 Jun @ 8:51am