Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Something else was happening. Go to your Inventory -> Trade Offers; aside from the recent activity that might still be visible there you'll also find a Trade History link.
and do you know how long it takes to come back? the items i mean
Secure your account. All steps...
Scan for malware. https://www.malwarebytes.com/ or with whatever.
Deauthorize all devices https://steamhost.cn/twofactor/manage
Change your password on a secure device.
Generate new back up codes. https://steamhost.cn/twofactor/manage
Revoke the api key (this should be empty) https://steamhost.cn/steamcommunity_com/dev/apikey
Read the Steam Item Restoration Policy.
Immediately. Again, a rejected trade is rejected; Steam might be penalizing people for not wanting to use the app, but they are not doing that for rejected trades.
Also, your trade offer page shows a count of your item hold as well, like "Incoming Offers 0 pending 5 on hold".
but the thing is that, he accepted from the phone, because i was there but now it's saying that "the ofer expired on 27 june" .. and neither of us don't have the items
but do you think that someone from steam assistance will ask to move my items to an account that i trust just to reboot my game?
The ONLY way you can contact Steam support and through which you will receive official answers is through https://steamhost.cn/help_steampowered_com and no other way.
Anyone claiming to be from Valve contacting you through Discord or other means is a scammer.
Your account is compromised. Perform the steps Hotsauce told you in post #3.
Steam Support will not restore stolen items nor stolen wallet funds.
In accordance with Section 1 C of the Steam Subscriber Agreement, you are fully responsible for all actions on your account, no matter who used the account. This includes actions that occurred as the consequence of fraudulent account access by phishing or malware, be it input relay, session token theft or any other method that granted a third party access to your account.
Did that happen? Because that's definitely a scam... they basically took over your account, but then they have to make you initiate a trade with lots of stuff, so they invent these "resetting the account" and "your items will all be gone unless you save them yourself" stories.
yea, it was like.. i created a ticket bcs i had a problem with my prime from cs and after few minutes i got a message from "steam" that i have to reboot my account..bla bla.. i send my items to my husband and since than i have no items, the trade was accepted but now it saying that the offer expired.. f***, its my second accound scammed.. 1 year ago idk how they stole my account, now... again
Why did you leave out this information in your opening post?
Valve (Steam) employees will never communicate with you about your account using any chat system including Steam Chat and Discord.
Have you already secured your account (see post #3)?
yes, everything is secured