Toate discuțiile > Forumuri Steam > Help and Tips > Detaliile subiectului
pamen7519 30 iun. la 3:02
Help
What can I do


I can't log in to my Steam account because of Steam Guard. Some of the games I bought through the Steam mobile app weren't showing up in my PC library, so I cleared the Steam cache on my PC. The phone that had Steam Guard was with my brother, and he deleted the app.I do have another phone with me which has access to steam. What I do now🥲. Don't remember r code
< >
Se afișează 1-15 din 17 comentarii
Seretti 30 iun. la 3:15 
https://steamhost.cn/help_steampowered_com/en/faqs/view/7EFD-3CAE-64D3-1C31#sold

"If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support."

And why didn't you write down the recovery code and keep it in a safe place?
#1
pamen7519 30 iun. la 3:27 
Should have wrote it down😕😞
#2
Lilim 30 iun. la 3:39 
Postat inițial de pamen7519:
Should have wrote it down😕😞

Do you have any proof of ownership?


It is possible to recover a lost or stolen Steam account. You don't need access to the email, phone or password currently tied to the lost or stolen account for this to work.

The recovery process allows you to contact Steam Support to provide proof of ownership.

Follow this guide to recover your account:

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3456188107

Support articles about account recovery:

Recovering a Stolen or Hijacked Steam Account

Providing Proof of Ownership

Link from the guide to start the recovery process:

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1
#3
pamen7519 30 iun. la 4:52 
I think I will give up don't think I can recover.
#4
Lilim 30 iun. la 5:00 
Postat inițial de pamen7519:
I think I will give up don't think I can recover.

Don't give up.

At least try to contact Steam Support first.
#5
pamen7519 30 iun. la 5:07 
Alright. Don't think steam will really care though. It's just one account. Man this how it turn outs when I finally started having money to buy games.🙁
#6
ReBoot 30 iun. la 5:36 
Postat inițial de pamen7519:
Alright. Don't think steam will really care though. It's just one account. Man this how it turn outs when I finally started having money to buy games.🙁
Have you bought games on this account previously?
#7
pamen7519 30 iun. la 6:01 
Yeah
#8
ReBoot 30 iun. la 6:56 
Postat inițial de pamen7519:
Yeah
... then you have proof of ownership and can recover the account.
#9
pamen7519 30 iun. la 7:01 
Alright I did contact steam support. Thanks for all your help. I hope do recover my account🙂. Thanks yall
#10
pamen7519 30 iun. la 7:03 
How much days will it take does anybody know.
#11
Ettanin 30 iun. la 7:09 
Postat inițial de pamen7519:
How much days will it take does anybody know.
up to a week worst case
#12
Lilim 30 iun. la 7:12 
Postat inițial de Ettanin:
Postat inițial de pamen7519:
How much days will it take does anybody know.
up to a week worst case

If OP is lucky, it will be less than 1 day :sakurabeachmomokolaugh:

Current response times for Account Security & Recovery: 11.94 hours to 1.06 days

From: Recent Help Request Activity
#13
pamen7519 30 iun. la 7:13 
That's fast
#14
pamen7519 30 iun. la 17:49 
Steam is the best . Issue is solved.
#15
< >
Se afișează 1-15 din 17 comentarii
Per pagină: 1530 50

Toate discuțiile > Forumuri Steam > Help and Tips > Detaliile subiectului
Data postării: 30 iun. la 3:02
Postări: 17
Începe o discuție nouă

Reguli și ghiduri pentru discuții