Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
ViciousV 30. juni kl. 5:56
Card charged twice for a failed purchase
Hello community,

I had this weird problem today where purchases did not go through because "billing address was not matching with Steam", however my card was charged twice for the product. What is the best way of resolving this problem?
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Aluvard 30. juni kl. 5:57 
If transaction failed then money never went to Valve. Wait few days and they should be back on your account.
#1
ViciousV 30. juni kl. 5:59 
Oprindeligt skrevet af Aluvard:
If transaction failed then money never went to Valve. Wait few days and they should be back on your account.

Makes sense. I will try to reach out to support as well just in case.
#2
ViciousV 30. juni kl. 6:15 
Money already back to account. This was fast.
#3
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