Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Raad For 17 timer siden
Steam denying account recovery despite full proof – Need escalation
Hello, I’m being denied access to my Steam account despite providing:

My Steam Wallet receipt (includes account name, invoice, date, amount)

My correct email

My list of owned games


Support is sending copy-paste replies and not acknowledging the proof I’ve sent (even multiple times).

I need this ticket escalated to someone who will actually check the documents and help me recover my account.

Ticket #: HT-BM98-VBM3-44NH
Account: raadplayedyou

Any help from moderators or someone at Valve is appreciated.
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Lilim For 17 timer siden 
Oprindeligt skrevet af Raad:
Hello, I’m being denied access to my Steam account despite providing:

My Steam Wallet receipt (includes account name, invoice, date, amount)

My correct email

My list of owned games


Support is sending copy-paste replies and not acknowledging the proof I’ve sent (even multiple times).

I need this ticket escalated to someone who will actually check the documents and help me recover my account.

Ticket #: HT-BM98-VBM3-44NH
Account: raadplayedyou

Any help from moderators or someone at Valve is appreciated.

This is a user forum. No Valve employees here.

Keep talking to Steam Support.


A list of owned games does not count as proof of ownership
#1
Anonymous Helper For 16 timer siden 
Only what Steam Support asks as proof counts as proof of ownership. Only provide the information they ask for.
#2
Crazy Tiger For 16 timer siden 
You need to send the proof that Support requests, not whatever *you* think is ok.
#3
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Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Dato opslået: 7. juli kl. 3:16
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