Originally posted by Dexter:

({removed})

This is the account acting as Valve (i dont know how he go into my account, he could see me sending a ticket to you guys)

Please help guys

Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. If you don't have a malware scanner use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://steamhost.cn/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://steamhost.cn/twofactor/manage
6. Revoke the API key (there should be no key). https://steamhost.cn/steamcommunity_com/dev/apikey


Steam does not return inventory items or wallet funds.

Steam Item Restoration Policy


Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord.

Remove that profile link (Naming&Shaming is not allowed). Report the fake Valve employee on their profile page and block them.

he got all my items already, no way to retrieve?

Originally posted by Dexter:

he got all my items already, no way to retrieve?

Did you trade your items to that account?

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

Hi Lilim,

https://steamhost.cn/steamcommunity_com/profiles/76561199840331256
--> This is where my items got Traded to

https://steamhost.cn/steamcommunity_com/profiles/76561199372829983/
--> This was the account that impersonated Valve

Originally posted by Dexter:

Hi Lilim,

{removed}
--> This is where my items got Traded to

{removed}
--> This was the account that impersonated Valve

Report both accounts on their profile page.

Don't link them here (Naming & Shaming is not allowed). Better edit your post and remove these links.

As I already told you, Steam does not return stolen items anymore.

Originally posted by Steam Item Restoration Policy:

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.