All Discussions > Steam Forums > Help and Tips > Topic Details
DECODE 6 hours ago
how do i get in touch with a manger or team lead at steam.
I was hoping someone could help me find a way to get in touch with someone higher than the responders. or is there a complaint section? I don't know if the person I got is having a bad day or is just a rude person. but not only was she not helpful, she was also condescending and didn't seem to care about any problems I've had.
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cSg|mc-Hotsauce 5 hours ago 
Originally posted by DECODE:
how do i get in touch with a manger or team lead at steam.

I was hoping someone could help me find a way to get in touch with someone higher than the responders. or is there a complaint section? I don't know if the person I got is having a bad day or is just a rude person. but not only was she not helpful, she was also condescending and didn't seem to care about any problems I've had.

Only through the support ticket system.

:nkCool:
#1
Hey, Im Recon 5 hours ago 
Not getting the answer / result you want does not equal bad support. I guarantee they were not being rude or unhelpful, they were just unable to give you the result you wanted.


Also, offering to pay users to fix things is a violation of Steam policies.

Last edited by Hey, Im Recon; 5 hours ago
#2
76561198407601200 4 hours ago 
Originally posted by DECODE:
I was hoping someone could help me find a way to get in touch with someone higher than the responders. or is there a complaint section? I don't know if the person I got is having a bad day or is just a rude person. but not only was she not helpful, she was also condescending and didn't seem to care about any problems I've had.
You get in touch the same way you did before, through a ticket. If your previous ticket to them lacked substance as this post did then that may be where the issue is. Best of luck, blocked, etc.
#3
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 7 Jul @ 11:40pm
Posts: 3
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