Originally posted by PeL4:

Hackers broke into my account and changed everything on the profile, I didn't lose access to the account, I just changed the password and verifications, nothing is happening right now, I'm not sure if they lost access to the account and if I can log in again.
I can't delete the description in the profile and change the name they put, I think the hacker link is in the description so I don't want anyone to get caught..
This comes out as an error Error: An error occurred while setting account details

Originally posted by cSg|mc-Hotsauce:

Originally posted by PeL4:

Hackers broke into my account and changed everything on the profile, I didn't lose access to the account, I just changed the password and verifications, nothing is happening right now, I'm not sure if they lost access to the account and if I can log in again.
I can't delete the description in the profile and change the name they put, I think the hacker link is in the description so I don't want anyone to get caught..
This comes out as an error Error: An error occurred while setting account details

Secure your account. All steps...

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://steamhost.cn/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://steamhost.cn/twofactor/manage

Revoke the api key (this should be empty) https://steamhost.cn/steamcommunity_com/dev/apikey

There is a profile editing cooldown that lasts a few hours as well. Be patient and after you secure your account, try again later.

:nkCool: