Steam staff please help :: Help and Tips

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[CRÜE] Hybrid 3 hours ago

Steam staff please help

One of your support staff contacted me a couple weeks ago and they said my account was suspicious and looked at it and then came back and said it was fine and said sorry for the inconvenience but they took nearly 80 of my skins from my inventory on rust and said I’d get them back within 7 days and that I’d also get some steam credit for the inconvenience none of this has happened so I’m worried please could u sort this thank you

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cSg|mc-Hotsauce 3 hours ago

Originally posted by CRÜE Hybrid:
Steam staff please help

One of your support staff contacted me a couple weeks ago and they said my account was suspicious and looked at it and then came back and said it was fine and said sorry for the inconvenience but they took nearly 80 of my skins from my inventory on rust and said I’d get them back within 7 days and that I’d also get some steam credit for the inconvenience none of this has happened so I’m worried please could u sort this thank you

"Scam: I Have Been Reported and Will Be Banned" faq...

https://steamhost.cn/help_steampowered_com/en/faqs/view/3195-9FFB-BA06-F25B

"Steam Scam FAQ"

https://steamhost.cn/help_steampowered_com/en/faqs/view/70E6-991B-233B-A37B

Secure your account. All steps...

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://steamhost.cn/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://steamhost.cn/twofactor/manage

Revoke the api key (this should be empty) https://steamhost.cn/steamcommunity_com/dev/apikey

Read the Steam Item Restoration Policy.

ReBoot 3 hours ago

You fell for a scam. You were contacted by a scammer and believed that scammer. Take this as a learning experience.

[CRÜE] Hybrid 3 hours ago

It was an authorised steam employee I checked they even turned of my account and took control

[CRÜE] Hybrid 3 hours ago

Are u able to check my trade history?

[CRÜE] Hybrid 3 hours ago

You will see there

cSg|mc-Hotsauce 3 hours ago

Originally posted by CRÜE Hybrid:
It was an authorised steam employee I checked they even turned of my account and took control

There is no such thing on Steam. It was a scam.

J4MESOX4D 3 hours ago

Originally posted by CRÜE Hybrid:
It was an authorised steam employee I checked they even turned of my account and took control

There is no such thing. They had control of your account because they were scammers and hijacked it. They then baited you into making a trade so they could steal your items.

Read https://steamhost.cn/help_steampowered_com/en/faqs/view/3195-9FFB-BA06-F25B