Need help answering a refund question
I'm currently refunding a game because I bought the wrong version. If I buy the deluxe version now, will the refund process as normal and everything be fine? Or do I have to wait until the refund processes before I can buy the game?
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Wait for the refund to be completed first as you might find the base game may be removed from your account when the refund clears if you buy another version while the refund is still processing.
Originally posted by miamew3:
Wait for the refund to be completed first as you might find the base game may be removed from your account when the refund clears if you buy another version while the refund is still processing.
That's... tricky. The sale ends in 10 hours, and I still haven't heard anything. Should I honestly wait until the last moment..?
Refunds can take from 24hrs up to 7 days on average to complete.
Originally posted by Tyler McRae:
Originally posted by miamew3:
Wait for the refund to be completed first as you might find the base game may be removed from your account when the refund clears if you buy another version while the refund is still processing.
That's... tricky. The sale ends in 10 hours, and I still haven't heard anything. Should I honestly wait until the last moment..?
Game versions are often nothing more than base game with differing DLC. You can't own more than one copy of a game/DLC. If you try to buy a different version now, the Store will recognize that you already own part of that of version and only grant ownership to the parts you don't already own. Then when your refund is approved later, it'll remove the parts of the game from the original purchase. You would be left with DLC and no base game to play it. Then you'd have to buy it again all over anyway.

And if you miss the sale, chances are it will be on sale again later.

Just wait for the refund to be approved.
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