All Discussions > Steam Forums > Help and Tips > Topic Details
76561199847786424 10 Jul @ 1:28pm
Purchase asistance
So I tried to buy a game and the purchase failed, so steam emailed me and told me that the discount will be kept for me for 72 hours, but when the summer sale ended the discount was over, even though steam PROMICED that i will still have it for 72 hours

So how do I contact steam for them to fix it
Also it's saying "An unexpected error occurred, and your purchase could not be completed. Please wait a few minutes and try again. If the problem continues, please contact Steam Support" when I try to buy any game




Edit: If anyone's wondering, the game is Castle Crashers
Last edited by John_chesse; 10 Jul @ 4:29pm
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まりさ 10 Jul @ 1:44pm 
Use this for assistance https://steamhost.cn/help_steampowered_com/en/wizard/HelpCannotCompletePurchase
#1
cSg|mc-Hotsauce 10 Jul @ 2:12pm 
Originally posted by John_chesse:
Purchase asistance

So I tried to buy a game and the purchase failed, so steam emailed me and told me that the discount will be kept for me for 72 hours, but when the summer sale ended the discount was over, even though steam PROMICED that i will still have it for 72 hours

So how do I contact steam for them to fix it
Also it's saying "An unexpected error occurred, and your purchase could not be completed. Please wait a few minutes and try again. If the problem continues, please contact Steam Support" when I try to buy any game

Follow the instructions to get to your saved cart...

https://steamhost.cn/help_steampowered_com/en/faqs/view/26CE-6A3B-C548-5AB4#findcart

:nkCool:
#2
rawWwRrr 10 Jul @ 2:24pm 
Originally posted by John_chesse:
Also it's saying "An unexpected error occurred, and your purchase could not be completed. Please wait a few minutes and try again. If the problem continues, please contact Steam Support" when I try to buy any game
Are you buying a game gift? With Wallet funds perhaps?
#3
76561199847786424 10 Jul @ 4:24pm 
Originally posted by rawWwRrr:
Originally posted by John_chesse:
Also it's saying "An unexpected error occurred, and your purchase could not be completed. Please wait a few minutes and try again. If the problem continues, please contact Steam Support" when I try to buy any game
Are you buying a game gift? With Wallet funds perhaps?
No
I'm buying it for myself
#4
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Date Posted: 10 Jul @ 1:28pm
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