Refund question :: Help and Tips

All Discussions > Steam Forums > Help and Tips > Topic Details

PootisLover69 16 Jul @ 2:08pm

Refund question

i have 0 time on a game i downloaded like a month ago but when i went to refund i saw the steam thing say 2 weeks. do i have a chance of getting the refund?

< >

Showing 1-9 of 9 comments

Beardface31 16 Jul @ 2:10pm

You are outside the refund policy. You could try a manual refund.

Account details > View purchase history > select the game and choose > I have a question about this purchase. Explain it there and wait for a reply.

Their answer is final. But I doubt.

Last edited by Beardface31; 16 Jul @ 2:10pm

PootisLover69 16 Jul @ 2:12pm

40 dollars down the drain

Beardface31 16 Jul @ 2:12pm

Originally posted by PootisLover69:
40 dollars down the drain

Keep the policy in mind from now on.

rawWwRrr 16 Jul @ 2:24pm

Originally posted by PootisLover69:
40 dollars down the drain

You can always ask. Asking for a refund isn't against the rules. Try following the instructions provided to try and obtain an exception.

Originally posted by Beardface31:
Account details > View purchase history > select the game and choose > I have a question about this purchase. Explain it there and wait for a reply.

You won't know for sure unless you ask.

PootisLover69 16 Jul @ 4:07pm

Originally posted by rawWwRrr:
Originally posted by PootisLover69:
40 dollars down the drain
You can always ask. Asking for a refund isn't against the rules. Try following the instructions provided to try and obtain an exception.
Originally posted by Beardface31:
Account details > View purchase history > select the game and choose > I have a question about this purchase. Explain it there and wait for a reply.
You won't know for sure unless you ask.

THANK YOU i did that and it worked!

RIP Ozzy The Godfather Of Metal 16 Jul @ 5:04pm

Originally posted by PootisLover69:
Originally posted by rawWwRrr:
You can always ask. Asking for a refund isn't against the rules. Try following the instructions provided to try and obtain an exception.

You won't know for sure unless you ask.
THANK YOU i did that and it worked!

They refunded you?

rawWwRrr 16 Jul @ 5:42pm

Originally posted by PootisLover69:
Originally posted by rawWwRrr:
You can always ask. Asking for a refund isn't against the rules. Try following the instructions provided to try and obtain an exception.

You won't know for sure unless you ask.
THANK YOU i did that and it worked!

It's not a guarantee but sometimes they do make exceptions on case by case basis. Congrats!

Hi Im Swat 16 Jul @ 5:56pm

Originally posted by PootisLover69:

THANK YOU i did that and it worked!

I find it hard to believe they got back to you so quickly. Regardless, keep the policy in mind for now on. You got super lucky, if they did refund you.