All Discussions > Steam Forums > Help and Tips > Topic Details
Sky 19 Jul @ 10:33am
Have i been scammed?
A Person/Bot named Steam Support on Steam messaged me saying this was a Steam Support Case #92091221 and that i needed to trade away my skins for a week to prove that they were Legal. I trusted this whole thing because i have never added this person and they were in my friendlist and second of all they were able to block all my friends and games saying they would only unblock them if I would do what they say. How were they able to do that? A week is now over and no sight of my skins.
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Showing 1-11 of 11 comments
Beardface31 19 Jul @ 10:36am 
Yes. Steam Support does not message via chat.
#1
rawWwRrr 19 Jul @ 10:37am 
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.
#2
peppermint hollows 19 Jul @ 10:40am 
You need to secure your account right now. Follow ALL of the steps:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://steamhost.cn/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
5. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)
#3
Sky 19 Jul @ 10:44am 
Originally posted by rawWwRrr:
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.

Why would they not just trade the skins away themselves?
#4
Sky 19 Jul @ 10:45am 
Originally posted by rawWwRrr:
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.
And i have 2fa but i never got a message
#5
magicISO Sweden 19 Jul @ 11:13am 
Originally posted by Sky:
Originally posted by rawWwRrr:
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.
And i have 2fa but i never got a message
if they have control of it not much yo ucan do but secure it and do it fast
#6
miamew3 19 Jul @ 11:15am 
Originally posted by Sky:
Originally posted by rawWwRrr:
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.

Why would they not just trade the skins away themselves?

Because they needed you to authorise the trade.
#7
rawWwRrr 19 Jul @ 11:18am 
Originally posted by Sky:
Originally posted by rawWwRrr:
Why would someone with Support need you to trade items to anyone to see if they're legit? You believe they have the power to do things to your account, but the inventory is somehow untouchable to them?

Yes, you were scammed. Your account is hijacked. You need to re-secure it.

Why would they not just trade the skins away themselves?
Which doesn't answer why you think they have this all consuming power over your account, but the inventory is somehow hidden to them.
#8
Sky 19 Jul @ 11:21am 
Originally posted by rawWwRrr:
Originally posted by Sky:

Why would they not just trade the skins away themselves?
Which doesn't answer why you think they have this all consuming power over your account, but the inventory is somehow hidden to them.

Im just wondering why they are not able to just accept the trade themselves and just not notify me? if they are able to go around the 2fa and steam guard app on my phone they should be able to accept the trade on their own no?
#9
cSg|mc-Hotsauce 19 Jul @ 11:25am 
They want/need you to give away your items.

:nkCool:
#10
J4MESOX4D 19 Jul @ 1:01pm 
Originally posted by Sky:
Originally posted by rawWwRrr:
Which doesn't answer why you think they have this all consuming power over your account, but the inventory is somehow hidden to them.

Im just wondering why they are not able to just accept the trade themselves and just not notify me? if they are able to go around the 2fa and steam guard app on my phone they should be able to accept the trade on their own no?
They need to bait you into confirming a contaminated trade.
#11
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Date Posted: 19 Jul @ 10:33am
Posts: 11
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