laffy 7 月 19 日 下午 11:16
not receiving any of steam messages
hey every time it says steam is gonna send me a code to my phone it never sends anything!
how can I go about fixing this
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ReBoot 7 月 19 日 下午 11:20 
In which context exactly?
laffy 7 月 19 日 下午 11:32 
引用自 ReBoot
In which context exactly?

readding my phone to the account, once i get to the page about receiving a message with a code I just get nothing.

Ive gone through steam support and all they have to say is its not there problem fix it yourself they wont help me at all
Dan5000 7 月 19 日 下午 11:46 
Wrong phone, or wrong phonenumber. If it says it sends something, it sends something. If you don't recieve it, you aren't the one the code is being sent to.
laffy 7 月 20 日 上午 12:12 
引用自 Dan5000
Wrong phone, or wrong phonenumber. If it says it sends something, it sends something. If you don't recieve it, you aren't the one the code is being sent to.

well its clearly not the wrong phone number/phone
same phone number I use for everything and everything works perfect steam is the only thing that doesnt want to work
Dan5000 7 月 20 日 上午 1:00 
If your phone isn't blocking messages from Steam, the only solution is that it is sending it somewhere else. Make absolutely sure that your account isn't compromised and has another phonenumber connected to your Steamaccount.
laffy 7 月 20 日 上午 1:06 
引用自 Dan5000
If your phone isn't blocking messages from Steam, the only solution is that it is sending it somewhere else. Make absolutely sure that your account isn't compromised and has another phonenumber connected to your Steamaccount.
i have checked everything no other number
Dan5000 7 月 20 日 上午 1:16 
Have you tried manually checking inside the app? Does it just want the steamguard code? That gets generated by the app on the phone, they don't actively send that. If it wants to send you something some other way, check all spam folders. If it says it sends something, it absolutely does.
laffy 7 月 20 日 上午 2:07 
引用自 Dan5000
Have you tried manually checking inside the app? Does it just want the steamguard code? That gets generated by the app on the phone, they don't actively send that. If it wants to send you something some other way, check all spam folders. If it says it sends something, it absolutely does.

fixed it, was steams end not mine
Hennix 7 月 20 日 上午 2:16 
引用自 laffy
引用自 Dan5000
Have you tried manually checking inside the app? Does it just want the steamguard code? That gets generated by the app on the phone, they don't actively send that. If it wants to send you something some other way, check all spam folders. If it says it sends something, it absolutely does.

fixed it, was steams end not mine
how??
laffy 7 月 20 日 上午 2:23 
引用自 Hennix
引用自 laffy

fixed it, was steams end not mine
how??

restriction on my account, must of been from when I removed my old phone to add my new one,
new password and it was all sorted

Steam support just never mentioned it to until just now
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