All Discussions > Steam Forums > Help and Tips > Topic Details
xxxxxxa 20 Jul @ 11:36pm
Account Details Problem
Everytime i open my steam account. the name will change into (xxxx, xxxxa) and my avatar will turn into QR code or sometimes eroge. how do i deal with it?
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d3str0y3r 20 Jul @ 11:39pm 
If changes are happening to your account that you did not make, someone has access to your account.

Follow these Steps to secure your account.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://steamhost.cn/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
5. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the API Key)
#1
Lilim 23 Jul @ 7:17am 
It looks like OP hasn't secured his account yet :hp_kyu:.

Two days later, his profile picture still shows the QR code.
Last edited by Lilim; 23 Jul @ 7:18am
#2
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 20 Jul @ 11:36pm
Posts: 2
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