Where do I submit a price discrepancy on the Steam app?

Toate discuțiile > Forumuri Steam > Help and Tips > Detaliile subiectului

leftysrevenge 21 iul. la 8:29

Saw a game on the feed listed at one price but the store page for the same game has a different price. No Support option to contact Steam about it.
Thanks.

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Hi Im Swat 21 iul. la 9:08

Most likely your app is having cache issues. The price your seeing on the home store page was likely from a sale that just ended. The price on the page for the game itself and the checkout screen is the current price you pay.

cSg|mc-Hotsauce 21 iul. la 9:11

Postat inițial de leftysrevenge:
Where do I submit a price discrepancy on the Steam app?

Saw a game on the feed listed at one price but the store page for the same game has a different price. No Support option to contact Steam about it.
Thanks.

Unless you can tell us which game(s) and possibly show a screenshot, we can only assume it was either part of a bundle with a different price or a page caching issue.

leftysrevenge 21 iul. la 9:14

Thanks, good point. I cleared my app cache and it still shows. Specifically for the SimFest sale event going on right now. Potion Craft shows a consistent 60% discount between both pages, but it's $16.99 (full price) on the sale page and $19.99 on its store page. I'll add screenshots in a second.

cSg|mc-Hotsauce 21 iul. la 9:19

Strange. I see Potion Craft: Alchemist Simulator on sale for $7.99.

https://imgur.com/a/tAYiacz

leftysrevenge 21 iul. la 9:26

Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)

leftysrevenge 21 iul. la 9:28

Postat inițial de cSg|mc-Hotsauce:
Strange. I see Potion Craft: Alchemist Simulator on sale for $7.99.

https://imgur.com/a/tAYiacz

:nkCool:

I mean, 60% of $19.99 is indeed $7.99. But that's not lining up with the sale page showing a sale price of $6.79 instead.

Ettanin 21 iul. la 9:30

Event segment: https://i.imgur.com/fa5VEol.png
Price on page: https://i.imgur.com/oo51zRI.png

cSg|mc-Hotsauce 21 iul. la 9:33

Postat inițial de leftysrevenge:
Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)

What country are you in? What location is your phone connecting to?

The first image shows a regular price ($16.99) and a sale price ($6.79) that don't match up with any prices I see on Steamdb at all. https://steamdb.info/app/1210320/

The second screenshot is the actual price ($19.99) and sale price ($7.99) for the US.

Editat ultima dată de cSg|mc-Hotsauce; 21 iul. la 9:34

leftysrevenge 21 iul. la 9:33

Postat inițial de Ettanin:
Event segment: https://i.imgur.com/fa5VEol.png
Price on page: https://i.imgur.com/oo51zRI.png

Interesting. I wonder if it's region coded strangely. At least yours is consistent. Thanks.

leftysrevenge 21 iul. la 9:39

Postat inițial de cSg|mc-Hotsauce:
Postat inițial de leftysrevenge:
Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)

What country are you in? What location is your phone connecting to?

The first image shows a regular price ($16.99) and a sale price ($6.79) that don't match up with any prices I see on Steamdb at all. https://steamdb.info/app/1210320/

The second screenshot is the actual price ($19.99) and sale price ($7.99) for the US.

:nkCool:

Yeah, very curious. I kinda want that price but I can't get it to lock in.

I'm East Coast US. Shows the same lower price on the webpage in a browser as well as the Steam Store app in Windows.

#10

Callahan420 21 iul. la 13:35

it is part of a bundle https://steamhost.cn/search/?sort_by=_ASC&term=Potion%20Craft&force_infinite=1&category1=996&supportedlang=english&snr=1_7_7_151_7&page=1

#11

leftysrevenge 21 iul. la 13:40

Postat inițial de Callahan420:
it is part of a bundle https://steamhost.cn/search/?sort_by=_ASC&term=Potion%20Craft&force_infinite=1&category1=996&supportedlang=english&snr=1_7_7_151_7&page=1

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!

#12

Crazy Tiger 21 iul. la 14:04

Postat inițial de leftysrevenge:
Postat inițial de Callahan420:
it is part of a bundle https://steamhost.cn/search/?sort_by=_ASC&term=Potion%20Craft&force_infinite=1&category1=996&supportedlang=english&snr=1_7_7_151_7&page=1

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!

It's annoying when games are in more bundles than shown on the store page, cause that's the issue. Had that bundle been on the store page, you'd seen it.

#13

leftysrevenge 21 iul. la 14:09

Postat inițial de Crazy Tiger:
Postat inițial de leftysrevenge:

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!
It's annoying when games are in more bundles than shown on the store page, cause that's the issue. Had that bundle been on the store page, you'd seen it.

Exactly right. I briefly glanced at the bundles there to see if it was cheaper, but there were only a few listed and definitely not the one I found it in for that discounted price.

#14

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