anyone is having loading issue?

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Rjs90 27 Jul @ 9:22am

for 2 days, store wasnt opening so was my profile section, the pages would break after it fails to load. my phone app was able to show store and profile both.

today I can able to open those tabs in my pc app and BROWSER like normal days.
but pictures, news and thumbnails in my game library isnt opening since that day.
even top right corner (where you can see wallet balance) thumbnail showing a question mark.
until today even other tabs like market, support discussion wasn't loading.

Ive tried flushing my DNS using cmd.
Ive relogged in once in PC app.

I use broadband and phone uses the wifi from it. there is no problem my internet connection.
as I venturing in reddit looking for answers, some said reinstalling the PC app wont change this issue, so I didnt try that out yet.

if anyone had any experience with this issue, kindly share any solution about this.
thanks in advance.

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Showing 1-8 of 8 comments

Ciga19 27 Jul @ 10:48am

YES

Phénomènes Mystiques 27 Jul @ 12:46pm

Try this because it was a huge problem last year and for me, I fixed a loop boot issue by removing this redundant file:

Make sure you are not running the Steam Client,

Steam\userdata\(account numbers)\config\librarycache → achievement_progress.json

Delete this file and it simply will recompile itself after logging back onto Steam Client.

Last edited by Phénomènes Mystiques; 27 Jul @ 12:46pm

76561199871716678 27 Jul @ 1:43pm

Rjs90 29 Jul @ 8:13am

Originally posted by Phénomènes Mystiques:
Try this because it was a huge problem last year and for me, I fixed a loop boot issue by removing this redundant file:

Make sure you are not running the Steam Client,

Steam\userdata\(account numbers)\config\librarycache → achievement_progress.json

Delete this file and it simply will recompile itself after logging back onto Steam Client. :csd2smile:

it did nothing.

Involuntary Doppelgänger 29 Jul @ 8:21am

i have issues too for updates downloading... the processes strats but stays at 0% and after 10min it stops alone...

Rjs90 29 Jul @ 8:24am

Originally posted by Involuntary Doppelgänger:
i have issues too for updates downloading... the processes strats but stays at 0% and after 10min it stops alone...

I can only open steam in a browser.
it never fully loads the store, library, my profile in the pc app.