Oprindeligt skrevet af shadssejima_:

Steam guard says I haven't used the authentificator for 7 days, which is not true

I'm trying to sell an item on the market but i couldn't, as i didn't have steam guard enabled. So I added the steam authentificator and used it 5 days ago (my steam setting confirms it was registered 5 days ago). As i also changed my password, i had to wait until today.

Now I tried to sell again, but it's telling me thant my trade will be held for FIFTEEN days because I "haven't used the authentificator for 7 days" which is simply not true.

I saw online that I have to wait for 7 days after my first use ever of the authentificator for it to work (but people say that the trade is then held for only 72 hours, which is not my case). But if I do that, I'll hit the 7 days limit...

What can I do ? Can I just disconnect and reconnect so Steam registers that I used the authentificator less than 7 days ago ? Or is just gonna reset the time I have to wait again ?

Oprindeligt skrevet af cSg|mc-Hotsauce:

Oprindeligt skrevet af shadssejima_:

Steam guard says I haven't used the authentificator for 7 days, which is not true

I'm trying to sell an item on the market but i couldn't, as i didn't have steam guard enabled. So I added the steam authentificator and used it 5 days ago (my steam setting confirms it was registered 5 days ago). As i also changed my password, i had to wait until today.

Now I tried to sell again, but it's telling me thant my trade will be held for FIFTEEN days because I "haven't used the authentificator for 7 days" which is simply not true.

I saw online that I have to wait for 7 days after my first use ever of the authentificator for it to work (but people say that the trade is then held for only 72 hours, which is not my case). But if I do that, I'll hit the 7 days limit...

What can I do ? Can I just disconnect and reconnect so Steam registers that I used the authentificator less than 7 days ago ? Or is just gonna reset the time I have to wait again ?

5 days ago is not 7.

A full 7 days (168 hours) from when you enabled the mobile authenticator to have no holds.

Also, changing your password doesn't restrict your account but resetting it does.

:nkCool:

Oprindeligt skrevet af shadssejima_:

Oprindeligt skrevet af cSg|mc-Hotsauce:

5 days ago is not 7.

A full 7 days (168 hours) from when you enabled the mobile authenticator to have no holds.

Also, changing your password doesn't restrict your account but resetting it does.

Thanks

Yeah it's just that steam says the issue is that I haven't used the authentificator for 7 days which is false (as I used it 5 days ago). I couldn't find anything about having to wait 7 days after using it for the first time beside a couple of random comments from people online, so I wanted to make sure that this is an actual rule

Mobile Authenticator Added

A Steam Guard Mobile Authenticator provides additional security for your account. Adding an authenticator does not immediately remove existing restrictions. Trades created within the first 7 days of adding the authenticator will still have up to a 15 day trade hold. This allows your items to still be protected and gives you time to recover your account if a malicious actor were to ever add an authenticator to your account.

If your account was already protected by Steam Guard via email, you will have no new restrictions that prevent you from using trading or the Community Market. Note: the 7 days of trade holds for adding a new authenticator still applies.

If your account was not protected by Steam Guard via email or mobile app, you will be restricted from using trading and the Community Market for 15 days because Steam Guard has been recently enabled.

Oprindeligt skrevet af shadssejima_:

Oprindeligt skrevet af cSg|mc-Hotsauce:

5 days ago is not 7.

A full 7 days (168 hours) from when you enabled the mobile authenticator to have no holds.

Also, changing your password doesn't restrict your account but resetting it does.

:nkCool:

Thanks

Yeah it's just that steam says the issue is that I haven't used the authentificator for 7 days which is false (as I used it 5 days ago).