Your account is compromised.

Steam doesn't just accidentally purchased something.

Follow these Steps to secure your account.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://steamhost.cn/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
5. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the API Key)

Steam's Restoration Policy
https://steamhost.cn/help_steampowered_com/en/faqs/view/61F0-72B7-9A18-C70B#refund
https://steamhost.cn/help_steampowered_com/en/faqs/view/3B6E-B322-2400-8D24

Funds from wallet will be used prior to card but we can avoid that by watching what is used to pay

Originally posted by d3str0y3r:

Your account is compromised.

Steam doesn't just accidentally purchased something.

Follow these Steps to secure your account.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://steamhost.cn/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
5. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the API Key)

Steam's Restoration Policy
https://steamhost.cn/help_steampowered_com/en/faqs/view/61F0-72B7-9A18-C70B#refund
https://steamhost.cn/help_steampowered_com/en/faqs/view/3B6E-B322-2400-8D24

i followed all the steps thank you. my concern now is will it be refunded? i checked every possible thing to fix it i emailed the support already the other people in forums said that to sell the item instead because its not going to be refundable? its not even my mistake

Originally posted by Jaunitta 🌸:

Funds from wallet will be used prior to card but we can avoid that by watching what is used to pay

what do you mean?

Originally posted by suya:

Originally posted by d3str0y3r:

Your account is compromised.

Steam doesn't just accidentally purchased something.

Follow these Steps to secure your account.
1. Scan for malware {LINK REMOVED}https://www.malwarebytes.com/
2. Deauthorize all other devices https://steamhost.cn/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
5. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the API Key)

Steam's Restoration Policy
https://steamhost.cn/help_steampowered_com/en/faqs/view/61F0-72B7-9A18-C70B#refund
https://steamhost.cn/help_steampowered_com/en/faqs/view/3B6E-B322-2400-8D24

i followed all the steps thank you. my concern now is will it be refunded?

They will not be refunded. You could have easily used a vpn to fake this hence why refunds have stopped long ago for these.

Originally posted by The Living Tribunal:

Originally posted by suya:

i followed all the steps thank you. my concern now is will it be refunded?

They will not be refunded. You could have easily used a vpn to fake this hence why refunds have stopped long ago for these.

is this for real? not even a proof of steam that i really didn't do that

Yes.

In accordance with Section 1 C of the Steam Subscriber Agreement, you are fully responsible for all actions on your account, no matter who used the account. This includes actions that occurred as the consequence of fraudulent account access by phishing or malware, be it input relay, session token theft or any other method that granted a third party access to your account.

Originally posted by Ettanin:

Yes.

In accordance with Section 1 C of the Steam Subscriber Agreement, you are fully responsible for all actions on your account, no matter who used the account. This includes actions that occurred as the consequence of fraudulent account access by phishing or malware, be it input relay, session token theft or any other method that granted a third party access to your account.

so according to the "savage resurrection" community discussion other people also experience this unauthorized purchased that happened including me just recently

if you believe this game abused your credentials, report it on the store page by clicking the flag icon.

Section 1 C still applies.

Originally posted by suya:

Originally posted by The Living Tribunal:

They will not be refunded. You could have easily used a vpn to fake this hence why refunds have stopped long ago for these.

is this for real?

Refer to quoted post.

already reported and contacted support for it, also i didnt use any third party apps that accessed my account or opened my account using it