Steam Support * Account messaged me

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Chodey 20 hours ago

I got this weird message saying my account was going to be disabled or suspended. It was a DM from Steam Support*. I didn't know if it was a scam or not but when I tried to block them, they messaged me in like 5 seconds saying I cannot block them. They were also able to send a mode to my phone which I did not click or confirm it the code. They started a countdown saying if I didn't do this or that my account would be suspended. Now my profile picture, artwork, friends, and comments are gone. How do I get them back? How did this happen? Were these real steam moderators?

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cSg|mc-Hotsauce 20 hours ago

Originally posted by Chodey:
Steam Support * Account messaged me

I got this weird message saying my account was going to be disabled or suspended. It was a DM from Steam Support*. I didn't know if it was a scam or not but when I tried to block them, they messaged me in like 5 seconds saying I cannot block them. They were also able to send a mode to my phone which I did not click or confirm it the code. They started a countdown saying if I didn't do this or that my account would be suspended. Now my profile picture, artwork, friends, and comments are gone. How do I get them back? How did this happen? Were these real steam moderators?

"Scam: I Have Been Reported and Will Be Banned" faq...

https://steamhost.cn/help_steampowered_com/en/faqs/view/3195-9FFB-BA06-F25B

"Steam Scam FAQ"

https://steamhost.cn/help_steampowered_com/en/faqs/view/70E6-991B-233B-A37B

Secure your account.

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://steamhost.cn/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://steamhost.cn/twofactor/manage

Revoke the api key (this should be empty) https://steamhost.cn/steamcommunity_com/dev/apikey

Last edited by cSg|mc-Hotsauce; 20 hours ago

nullable 20 hours ago

It's a scam. And they have access to your account which is how they can affect your account. It's an important part of the scam. Secure your account.

Chodey 18 hours ago

Just went ahead and changed my password and gaurd keys. Thank you!

joão SKINS 18 hours ago

i received too, he said exactly the same thing, and that I have to add a possible support on discord and follow some steps... support would only contact you via your account email

cSg|mc-Hotsauce 18 hours ago

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