All Discussions > Steam Forums > Help and Tips > Topic Details
Nagel 5 Aug @ 7:26am
We've confirmed that your account is currently unable to participate in trading.
So I have done some reseach (googling) to understand, and I have also read the FAQ, and I still cannot understand why I am 'banned'.

To try and answer some of the reasons I saw most:
Recent name change - Nope, same name for years
Limited account - Nope
Recent cancelled trade - Nope
Steam Guard - Since 2024
Mobile Authenticator - Since 2024
No older purchases - Nope

Genuinely at a loss. Why can I not trade?
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Showing 1-10 of 10 comments
miamew3 5 Aug @ 7:31am 
Password recently changed?
#1
Nagel 5 Aug @ 7:31am 
Nope
Same password for some time now
#2
miamew3 5 Aug @ 7:43am 
What does it say here about your trade status: https://steamhost.cn/help_steampowered_com/en/wizard/HelpWhyCantITrade
#3
Nagel 5 Aug @ 7:46am 
We've confirmed that your account, ******, is currently unable to participate in trading.
Last edited by Nagel; 5 Aug @ 7:52am
#4
RIP Ozzy The Godfather Of Metal 5 Aug @ 7:48am 
Originally posted by Nagel:
We've confirmed that your account, is currently unable to participate in trading.
Remove your account name as that is a security risk.
#5
miamew3 5 Aug @ 7:55am 
Im all out of ideas, you may need to contact support and see what they say.
#6
Nagel 5 Aug @ 8:01am 
How do you even contact support though. You just end up in cicrles on their support/help section. There is no 'Contact a person here' button.
#7
crunchyfrog 5 Aug @ 8:15am 
Originally posted by Nagel:
How do you even contact support though. You just end up in cicrles on their support/help section. There is no 'Contact a person here' button.

That's because you need to take your time and READ the options that you're choosing. You will go round in circles if you choose wrongly.

Take your time and eventually you will get to make a ticket.
#8
miamew3 5 Aug @ 1:32pm 
Originally posted by Nagel:
How do you even contact support though. You just end up in cicrles on their support/help section. There is no 'Contact a person here' button.

This link i gave you here gives you a option to contact support.
Originally posted by miamew3:
What does it say here about your trade status: https://steamhost.cn/help_steampowered_com/en/wizard/HelpWhyCantITrade
Last edited by miamew3; 5 Aug @ 1:32pm
#9
Kargor 5 Aug @ 2:24pm 
Originally posted by crunchyfrog:
Originally posted by Nagel:
How do you even contact support though. You just end up in cicrles on their support/help section. There is no 'Contact a person here' button.

That's because you need to take your time and READ the options that you're choosing. You will go round in circles if you choose wrongly.

Take your time and eventually you will get to make a ticket.

He is right about the support system, though -- it's horrendous. The "questions" presented are the most basic stuff -- more often than not they are borderline insulting -- and most branches don't lead anywhere. You either have to know how to get to an option to make a ticket, or trial-and-error your way through completely unrelated questions to hopefully find a support option.
#10
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 5 Aug @ 7:26am
Posts: 10
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