Sure thing — here’s a concise message you can send to Steam Support to clearly explain your issue and request a resolution:

---

Subject: Game Purchase Issue – No Confirmation, Still in Cart

Message:

> Hello Steam Support,
> I attempted to purchase [Assassin creed 2 ] on [06 Aug 2025 and 1:34 AM ], but the payment didn’t fully process. The game is still in my cart, and I haven’t received any confirmation.
> However, my payment method shows a transaction or deduction, so I’m concerned the payment might have gone through without delivering the product.
> I’d appreciate your help in checking whether the purchase completed. If the transaction wasn’t successful, I’d like a refund or guidance to retry the purchase without issues.
> Thanks in advance for your assistance.
> — Sidharth