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SokoL 27 Jun @ 4:15pm
ELDEN RING AUTOMATIC REFUND ERROR.
250 HOURS FAMILY SHARING BEFORE PURCHASE! ZERO LAUNCH AFTER!
These hours were accumulated BEFORE purchase via Family Sharing. After purchase, the game WAS NOT LAUNCHED. Game purchased 27.06.25. The auto-refusal is unfair.
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Showing 1-5 of 5 comments
fluxtorrent 27 Jun @ 4:44pm 
All hours count. It is not an error.
#1
nullable 27 Jun @ 4:48pm 
Originally posted by SokoL:
250 HOURS FAMILY SHARING BEFORE PURCHASE! ZERO LAUNCH AFTER!
These hours were accumulated BEFORE purchase via Family Sharing. After purchase, the game WAS NOT LAUNCHED. Game purchased 27.06.25. The auto-refusal is unfair.

It's not. Your assumptions about what play time counts are your problem. The world not revolving your assumptions is not unfair. Although you're free to your own opinions.
Last edited by nullable; 27 Jun @ 5:13pm
#2
AmsterdamHeavy 27 Jun @ 5:01pm 
Not gonna lie. I chuckled. :henk:
#3
cSg|mc-Hotsauce 27 Jun @ 5:47pm 
Find the purchase itself... https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithPurchase

Choose "I still have a question..."

Explain the entire issue carefully.

And hope for the best.

:nkCool:
#4
76561198407601200 27 Jun @ 6:27pm 
Originally posted by SokoL:
250 HOURS FAMILY SHARING BEFORE PURCHASE! ZERO LAUNCH AFTER!
These hours were accumulated BEFORE purchase via Family Sharing. After purchase, the game WAS NOT LAUNCHED. Game purchased 27.06.25. The auto-refusal is unfair.
To quote a wise man

https://steamhost.cn/steamcommunity_com/app/22330/discussions/0/3007808519569058486/#c597394034880728175

Btw that post was in february, not june doesn't look too good on your end.
Last edited by The Living Tribunal; 27 Jun @ 6:28pm
#5
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All Discussions > Steam Forums > Suggestions / Ideas > Topic Details
Date Posted: 27 Jun @ 4:15pm
Posts: 5
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