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Not missing these cringy adult games.
If you're unhappy with any policy in place by a service, then the recommendation is to stop using that service immediately and delete any account(s) you have with it. If a user continues to use the service, that means they agree with all the policies and are happy with the service.
Well, they should at least put in writing and request a refund for all the games in their account before closing it.
If in fact Customer Service says they cannot or refuse, the user can then have in writing he using the account ONLY of the fact he cannot get redress for his issue and can possibly lose hundreds or thousands of dollars.
That can be helpful in one, putting the matter in writing that he does want to end his account, and is not happy with the service. And is only keeping it due to the monies invested.
And two, if matters happen in the future he can go back to that (that he should save) to at least say he tried to do something.
Which is to say if there is a Class Action, Steam cannot use his silence as a way to say he was "happy" with the service or accepted it.
I'm NOT saying that will or will not happen. I'm just saying, a post here (and you are correct) won't do much, but a proper request to Customer Services is a CYA for the user.