Routine Server Maintenance - Rescedule
Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.
Originally posted by cSg|mc-Hotsauce:
Originally posted by DAAQ:
Routine Server Maintenance - Rescedule

Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.

Tuesday maintenance is usually held around 3PM Pacific Time, when Valve is still at work but right before they leave for the day. Also when the first major dip in concurrent online users takes place... https://steamhost.cn/charts

:nkCool:
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Showing 1-14 of 14 comments
Originally posted by DAAQ:
Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.
Seems they've chosen the lowest traffic times to do maintenance while having people there if something goes wrong.

Someone will always be inconvenienced no matter what day or time it is.
Ettanin 5 Aug @ 3:39pm 
The world is a globe. Every single timeslot is bound to inconvenience someone. Midnight GMT is actually the most neutral timeslot possible.
8 AM EST, Tuesday mornings.

This is supposed to be an American Company, inconveniencing all of America with their Tues chaos when folks are just hopping on from work or school.
Last edited by xBCxRangers; 5 Aug @ 3:42pm
The End 5 Aug @ 3:45pm 
Originally posted by DAAQ:
Routine Server Maintenance - Rescedule...
Most of the times it's no more than 15 minutes, go for a walk, take a shower or do something else in those few minutes.

Valve has probably picked this time because it's the most convenient for them. Don't see them change that anytime soon.
Last edited by The End; 5 Aug @ 3:54pm
The author of this thread has indicated that this post answers the original topic.
Originally posted by DAAQ:
Routine Server Maintenance - Rescedule

Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.

Tuesday maintenance is usually held around 3PM Pacific Time, when Valve is still at work but right before they leave for the day. Also when the first major dip in concurrent online users takes place... https://steamhost.cn/charts

:nkCool:
look at online players charts.. maintenance happens whne there are the least people online on steam.

What other time would be better to have maintenance?
Originally posted by DAAQ:
Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.

As Steam is pretty much a global service it has around the same number of users on at all times. So no matter what time it's scheduled for it will impacted the same amount of users. So they do it when they are still in the office.
Originally posted by DAAQ:
Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.
But what is a conceivably better time for you, will negatively impact someone else. It's not 11PM GMT everywhere in the world at the same exact time. Time zones, you know. But Valve has done enough analysis to know that the time they've chosen happens when there are the least amount of players online at any other time during the week.
Truth 5 Aug @ 5:22pm 
Originally posted by xBCxRangers:
8 AM EST, Tuesday mornings.

This is supposed to be an American Company, inconveniencing all of America with their Tues chaos when folks are just hopping on from work or school.

It might be FOUNDED in America, but its a global company. You should try looking at their charts - https://steamhost.cn/charts

The time you suggested is the busiest time of the entire day. 5pm EST is the low point of the day when you look at global players.

Originally posted by rawWwRrr:
Originally posted by DAAQ:
Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.
But what is a conceivably better time for you, will negatively impact someone else. It's not 11PM GMT everywhere in the world at the same exact time. Time zones, you know. But Valve has done enough analysis to know that the time they've chosen happens when there are the least amount of players online at any other time during the week.

Yep, maintenance occurs when steam is is at its lowest user levels which is common sense.
Last edited by Truth; 5 Aug @ 5:23pm
Originally posted by Truth:
Originally posted by xBCxRangers:
8 AM EST, Tuesday mornings.

This is supposed to be an American Company, inconveniencing all of America with their Tues chaos when folks are just hopping on from work or school.

It might be FOUNDED in America, but its a global company. You should try looking at their charts - https://steamhost.cn/charts

The time you suggested is the busiest time of the entire day. 5pm EST is the low point of the day when you look at global players.

That is not our problem. This company is located in Bellevue WA, and Mr Newell gets big fat tax cuts to operate here.

If he wants to appease others, let him move his company there.
Truth 5 Aug @ 5:32pm 
Originally posted by xBCxRangers:
Originally posted by Truth:

It might be FOUNDED in America, but its a global company. You should try looking at their charts - https://steamhost.cn/charts

The time you suggested is the busiest time of the entire day. 5pm EST is the low point of the day when you look at global players.

That is not our problem. This company is located in Bellevue WA, and Mr Newell gets big fat tax cuts to operate here.

If he wants to appease others, let him move his company there.

If you don't like it I suggest you look into another service then. Business decisions take into account ALL your users, not just the users of one country that is the basics of running a successful business.

I suggest you try to make your own company and see how well your users take it when you tell them they aren't important to you because they don't live in America.

Originally posted by xBCxRangers:
This is supposed to be an American Company, inconveniencing all of America with their Tues chaos when folks are just hopping on from work or school.

Also you might want to look up what time 3pm PST is in EST. Its one of the best times to do it in the US as most people are at work or in school, and as you pointed out they are a local company and require staff on hand to do it, so most work a standard 9 to 5 job. It would be unfair to the workers to require them to come in at 5am in the morning on top of being the worst time to do the maintenance.
Originally posted by xBCxRangers:
Originally posted by Truth:

It might be FOUNDED in America, but its a global company. You should try looking at their charts - https://steamhost.cn/charts

The time you suggested is the busiest time of the entire day. 5pm EST is the low point of the day when you look at global players.

That is not our problem. This company is located in Bellevue WA, and Mr Newell gets big fat tax cuts to operate here.

If he wants to appease others, let him move his company there.
ah, the redneck...
DAAQ 7 Aug @ 2:42pm 
Originally posted by cSg|mc-Hotsauce:
Originally posted by DAAQ:
Routine Server Maintenance - Rescedule

Hi all, Fairly simple request and suggestion.

But having server maintenance occur at 11pm GMT i think would be better moved to a 3am GMT slot.

I would think this would be a less of an impact to the players online world wide.

Then again i may be totally incorrect but i'm sure you have the numbers for active connections for each hour of the day etc - maybe just a little review to ensure it is the best time to have maintenance occur.

Tuesday maintenance is usually held around 3PM Pacific Time, when Valve is still at work but right before they leave for the day. Also when the first major dip in concurrent online users takes place... https://steamhost.cn/charts

:nkCool:

Hey, Thanks for replying with that link.. its exactly as you said.

Hard to argue when seeing the connections made...for each time slot. Its never going to suit everyone but cant say they have not tried... i'm just unfortunate that it will always interrupt my game.

:steamhappy:
No this is a dumb idea.
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