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Try taking the card out again, check it outside the case, and inspect the cables going directly to the fans. Sometimes these noises happen if an internal fan cable is slightly disturbed during handling—even though it’s rare, maybe 1% of the time. Ideally, connect the graphics card directly to the PSU and test it like that to see exactly where the sound is coming from. You could also send a screenshot or video; after all, more eyes help spot issues.
If none of this solves it, then I’d lean toward “OMEGA’s” version—and congratulations, you might be the lucky one with this problem out of a million units 🙂. But the manufacturer will cover it under warranty without any problem. I guess you were the end customer, so the best way to proceed is to send it in for warranty service and wait.
Good luck, take care, bye.
Buy a nvidia. The quality is better. Try EVGA brand or gigabyte. I buy MSI myself but that's because its military grade
Same with monitors but now it is even worse because monitors are considered highly fragile and especially if you have it go through customs, now anything becomes anxiety inducing because the more hands on a box, they higher the percentage rate of that box going missing or being damaged.
So I go out of my way to either drive 3-5 hours to the store or get a store closer to me that will ship but the store I like here, MicroCenter, will absolutely never ship a CPU, laptop, monitor, or GPU by mail or parcel service.
EVGA, eh, they stopped making GPU's in 2022 and MSI is not actually "military-grade" but is of a higher quality then say PNY, ASUS, and Gigabyte.
But this is not to mention that PNY makes reliable OS-only SATA SSD's that will outlast the test of time for a very cheap price compared to competitors.
Zotac limited binned GPU's can be good but their software is flawed crap.
And now manufacturers of the Nvidia line are sticking fan wires in back of the heatsink so you have to remove the heatsink to replace a simple fan further increasing the chances of failure if someone does not understand thermal pad replacement.
I call this "planned obsolescence through user fault" to sell newer products when most people undoubtedly will fail repairing a simple fan.
Yes, depending on where you live if it's a reputable retailer they will offer both a small return period and the manufacture will also provide you with a warranty. Most places will require you to show proof of purchase (e.g. a receipt) in order to do an exchange or return. Also of note, a fair amount of places will not take returns or exchanges for Online purchases in their retail stores. Many larger retailers will, but you'd need to check with the store you / your brother purchased the GPU from. If your brother made the purchase then he will likely need to handle the return/exchange for you.
Lastly, I'd also concur with Omega that it sounds like an unbalanced fan that is rubbing on the shroud when it's at higher RPM. I'd suggest trying to record a video of it with the cases side-panel off so you can hear the fan making the noise; and that it stops when the fans idle. That way you can show the store and/or the manufacture what the issue is.
What is the make & model of the GPU?
Alternative is to remove the gpu, turn the fans by hand and examine for any caught cables, though if it's intermittent, a bad fan seems more likely, but if you do see a loose cable, ir it is a ad fan you could atempt to fix it yourself, it's not difficult, but, id advise against it and rely on an RMA.
Good luck.
This person must not know much about PCs..
https://en.wikipedia.org/wiki/Summit_(supercomputer)
just a comment for you!
<3
Start the rma via your vendor.
Send it in.
Wait.