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Rapporter et oversættelsesproblem
1. The drive was/is brand new bought from a store or something like that
2. The file in question wasn't oddly named like Seegate_toolz.exe or something
3. It was only detected by one engine AND it was a obscure one (Bkav Pro?)
Reinstall windows if I were you. And don't keep any files. Start again.
Sorry, this is my opinion.
I use win defender and Malwarebytes. I know what I'm doing. So this is what I do.
And repartition the whole drive if you're paranoid.
I expected buying a drive from a large store would be safe from malware, it's not like I bought it from a weird company (though I never heard of the brand name itself, so maybe it was a weird brand). The drive was many by a company called LACIE.
It had some name like "Start_here.exe". It was only detected by Bkav Pro. In fact, that was a recent thing. Someone had already scanned the file 12 days before me and nothing was detected back then, but when I clicked "reanalyze" it was detected.
Also, just to be clear, I didn't run the program.
I don't use Windows on that device. I use Kubuntu. And I didn't run anything. Still, I logged out from everything I was logged into on that device, turned it off and reset the router. Not turning it back on until I have know it was a false positive or if I should reinstall.
I make backups for the stuff I care about (that was why I wanted an extra drive, to have one more backup location) so wiping the drive is just a bit inconvenient.
I already reformatted the drive itself. Had to do that because it was formatted as exfat and I want ext4. The suspicious program came with it. No downloads or anything. The manufacturer was LACIE, do you know of them?
The rule of thumb with being a PC user is caution not paranoia.
You should also be aware AV's these days use heuristic scanning, which basically means they guess based on existing data that something might be a virus because it kind of looks vaguely similar to known viruses. This is where a lot of false positives come from.
Ultimately if you're not sure about something then don't use it, when it comes to the tools supplied on external hard drives you don't really need them anyway.
Why buy an External anyways? Just buy an internal drive with better performance and better warranty; then make it external via a caddy or adapter.
Seems like they ship with a useless program for backups, mirrors and ect.