All Discussions > Steam Forums > Steam for Mac > Topic Details
taurohill 18 Sep, 2023 @ 2:33pm
Can't start Steam app / Mac M1 / re-install is not helping
After a year of not touching Steam, decided to start the app (M1 Mac, with all OS updates). And its not going further - im stuck with an animated pre-loader. Sometimes before even typing my login-pass in, sometimes right after. Re-install of an app is not helping, my account is alive and can be accessible through Steam web. Any other ideas what else could be done?
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Showing 1-5 of 5 comments
Pigoil 20 Sep, 2023 @ 5:18pm 
I have the exact same issue where it's stuck with the steam logo spinning after entering in the pw - any one with any ideas?
#1
Pigoil 20 Sep, 2023 @ 7:00pm 
Here are the instructions I found from a different thread. They worked for me, but MAKE SURE TO INCLUDE THE TILDE CHARACTER IN THE FOLDER SEARCH ("~/Library/Application Support/Steam") or this approach wont work:

If you're not seeing a Steam folder in Library/Application support, you are not looking in the correct user's library folder. You need to be looking in the hidden Administrator library folder (the admin on Unix-based systems like MacOS is often called ~, so ~/Library/Application Support). Please do the following:
1. Exit Steam if you have it running
2. Open Finder, then go to Applications
3. Drag Steam to the Trash
4. Go back to Finder, click "Go" on the menu bar at the top of your screen, then click "Go to Folder..."
5. Copy and paste the following, then click Go:
~/Library/Application Support/Steam
6. Delete all of the files and folders in the /Steam folder except for /SteamApps
7. Re-download Steam and reinstall the application
8. Launch Steam.app from your Dock or Applications folder and re-test the issue
#2
breakdown 22 Sep, 2023 @ 1:20pm 
Got the same issue with endless loading animation. Steps above didn't help.
#3
Suppa 23 Sep, 2023 @ 3:28am 
xd
#4
ultimo.gecko 13 Dec, 2024 @ 12:41pm 
Originally posted by Pigoil:
Here are the instructions I found from a different thread. They worked for me, but MAKE SURE TO INCLUDE THE TILDE CHARACTER IN THE FOLDER SEARCH ("~/Library/Application Support/Steam") or this approach wont work:

If you're not seeing a Steam folder in Library/Application support, you are not looking in the correct user's library folder. You need to be looking in the hidden Administrator library folder (the admin on Unix-based systems like MacOS is often called ~, so ~/Library/Application Support). Please do the following:
1. Exit Steam if you have it running
2. Open Finder, then go to Applications
3. Drag Steam to the Trash
4. Go back to Finder, click "Go" on the menu bar at the top of your screen, then click "Go to Folder..."
5. Copy and paste the following, then click Go:
~/Library/Application Support/Steam
6. Delete all of the files and folders in the /Steam folder except for /SteamApps
7. Re-download Steam and reinstall the application
8. Launch Steam.app from your Dock or Applications folder and re-test the issue

This fixed this issue for me 1 year and 3 months later. Thank you!
#5
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All Discussions > Steam Forums > Steam for Mac > Topic Details
Date Posted: 18 Sep, 2023 @ 2:33pm
Posts: 5
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