Can’t Use Sims 4 Steam DLC on Mac – EA App Issue

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76561199064096259 27 Jun @ 2:08pm

Hello, I received The Sims 4 and the Cottage Living DLC on Steam while using a Windows PC. Now I’ve switched to a MacBook, and EA App does not allow me to download or access the DLC. EA Support redirects me to Steam, and Steam pages won’t let me submit a request. I’m not asking for a refund — I just want to find a way to use the content I legally own. Please escalate this if needed. I’d appreciate any help.

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cSg|mc-Hotsauce 28 Jun @ 8:38am

Originally posted by edaclskn:
Can’t Use Sims 4 Steam DLC on Mac – EA App Issue

Hello, I received The Sims 4 and the Cottage Living DLC on Steam while using a Windows PC. Now I’ve switched to a MacBook, and EA App does not allow me to download or access the DLC. EA Support redirects me to Steam, and Steam pages won’t let me submit a request. I’m not asking for a refund — I just want to find a way to use the content I legally own. Please escalate this if needed. I’d appreciate any help.

You legally own a license to play the game on the OS that is officially supported by the game.

https://steamhost.cn/app/1222670/The_Sims_4/

Dual boot into WIndows, which is the only official supported OS for the Game and DLC.