Problem with purchase a game :: Steam Community

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MIWARI 2. juli kl. 23:37

Problem with purchase a game

I purchased the game GTA V using an e-wallet (LinkAja) and my Steam Wallet balance. The payment was successfully deducted from my e-wallet, but the game has not been added to my library, and it's been almost 3 days. Please let me know how to resolve this issue.

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d3str0y3r 2. juli kl. 23:48

What is the payment status here?

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithPurchase

SLG 3. juli kl. 0:39

Have you contacted Steam support? They will not help you here.

Help > Steam Support

Sidst redigeret af SLG; 3. juli kl. 0:48

MIWARI 3. juli kl. 1:09

Oprindeligt skrevet af d3str0y3r:
What is the payment status here?

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithPurchase

The Payment status is failed

MIWARI 3. juli kl. 1:11

Oprindeligt skrevet af SLG:
Have you contacted Steam support? They will not help you here.

Help > Steam Support

Ive already contacted steam support

StickyPawz 3. juli kl. 2:41

Oprindeligt skrevet af MIWARI:
@

Oprindeligt skrevet af d3str0y3r:
What is the payment status here?

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithPurchase
The Payment status is failed

That clearly means your money is with (LinkAja).

SLG 3. juli kl. 20:47

Oprindeligt skrevet af MIWARI:
Oprindeligt skrevet af SLG:
Have you contacted Steam support? They will not help you here.

Help > Steam Support
Ive already contacted steam support

So what was their reply?