This is a user forum. No one can help you here.

The security features work best when the account owner doesn't give all their login details away to scammers.

Steam Support cannot help you, other than to recommend you secure your account.

If you want any items back, they are gone.

Originally posted by Knee:

This is a user forum. No one can help you here.

I know, but Steam. Support doesn't help at all.

Originally posted by MR.LONE0640:

Originally posted by Knee:

This is a user forum. No one can help you here.

I know, but Steam. Support doesn't help at all.

Why doesn't Steam return scammed items?

Our community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.

We sympathize with people who fall victim to scams, but we provide enough information on our website and within our trading system to help users make good trading decisions. For more information on this, please see this post on our store blog.

Scam FAQ (Confidence Scams and Trade Scams)

Originally posted by MR.LONE0640:

Despite using all recommended Steam security features (Steam Guard, Authenticator, email protection), my account was compromised and items were stolen through an exploit.

I did not authorize any trades. Steam Support denies help with templated answers.

@Steam please escalate this case.

Bu durum kullanıcı hatası değil, açık var. Lütfen sesimizi duyun.

#SteamSupport #Valve #HackAlert #SteamSecurity

Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or item sell sites, fake steam log-in websites, or by tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.

Your account was phished / hijacked. Follow steps 1- 8 to secure your account:

1. Scan for malware https://www.malwarebytes.com/

2. Check that the email and phone number on the Steam account are still yours.

3. Deauthorize all other devices https://steamhost.cn/twofactor/manage

4. Change passwords from a trusted/clean device.

5. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage

6. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)

7. Make sure your steam recovery email account is secure and still accessible.

8. Do a PW reset to recover any steam points spent in last 14 days.

Steam will NOT return lost funds or Items.

Because you were phished on your computer. They grabbed the session token from that 30 second 2fa code, along with your login info. that is the only way. with all 3 parts of the key, they could use that at any time to log in as you, since they had the 2fa session token code, steam thinks it is you.

The only way to get all 3 parts of the key is from your computer, you were phished.

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithAccount

To begin a account recovery (Lost / Stolen) Follow these steps:

https://steamhost.cn/steamcommunity_com/discussions/forum/7/601905007519865294/?tscn=1747857836

Originally posted by MR.LONE0640:

#HackAlert

#ScamSites #ThirdPartyTrading #ThatStupidMonkeyGroupAgain

soso

Yardım yok

Check you groups you're meember of...

THAT'S where YOUR Steam credentials got stolen... or rather, you WILLINGLY gave the keys to your house away in the belief you could do some trading...

You simply logged in to known SCAM sites using YOUR Steam credentials...

Originally posted by MR.LONE0640:

Yardım yok

No help?

You have already received all the help you need.

• Secure your account (see post #5)
  
• Leave that scam group
  
• Stop using scam sites